U-Haul Neighborhood Dealer

Literally waiting outside in negative temps. So someone in back can hook up a trailer in back.
Jan 23rd, 2024

Yes the directions for the location of their office and the vehicles none of that match their office doors faced East on 2nd Street their trucks were scattered to the North and North West of the parking lot of the same block they were trucks on the east and west side of the same block and nobody was there in the office to complete our order that we did online and prepaid for took our time and our effort and I consideration so we had to call the corporate office and have them contact their contact and have some lady come open the office and meet us because these people left early they are probably just being a representative for you all for the extra money cuz if you look at the location there's a bunch of Mexicans which is bad for your business and for our neighborhood so to kick the whole thing off the U-Haul application did not work properly to return the truck on time at 4:45 as the paperwork says so I was forced to have to pay a whole another rental fee and I should be returned that cuz I had to put up with emotional stress for my girlfriend about this truck and now I'll probably have to use that return money to buyers something to eat
Nov 5th, 2023

I made a reservation. When I showed up, the doors were locked. On the door, there was a number to call. The guy said he was at lunch and would be back in 1 1/2 hrs. Poor business. I wasted my whole night and could not do my move because of his ineptness.
Sep 29th, 2023

Got the truck, but they didnt have any moving blankets and I didnt find out that they dont carry them because theyre a hassle until I got there. Luckily employee caught that I still had them on my invoice and removed them so I wouldnt get charged. Trucks gas was on E when I picked it up as well
Sep 23rd, 2023

Staff is very rude. Well the lady that answer the is phone. She have a bad communication skills, up tight n disrespectful I called four times and she like u again then hang up.... I just want to make sure my reservation is there because of the last time I make reservations they didn't have the truck I ask for.
Aug 4th, 2023