Twin City Real Estate Service

Responsive. Knowledgeable. Punctual. Reasonable.
Jan 22nd, 2024

Horrible customer service ever!!!!! They don't even deserves one star.
Jul 24th, 2023

Twin City Real Estate Service was helpful during the rental search process. They sent extra photos of a listing before I went to a viewing. After signing the lease, they became less attentive. Our rental had rodent issues that were never properly addressed. TCRES sent a pest company to set traps, and they identified multiple holes in the home that needed to be sealed. When TCRES came to seal the gaps, I overheard the representative call someone else to say that the pest company has shown me the holes so they actually had to fix them. TCRES said they would have to come back to finish the job, but they never did despite closing the service ticket I filed online. Other maintenance issues that arose during the one-year lease were a flooding basement (which they said they could do nothing about), a broken toilet (which was fixed in about a week) and a broken kitchen sink (which was fixed in a day). We read other reviews of poor move-out experiences, so we took detailed notes and photos at move out expecting that we may need them to get our full deposit back. They returned our deposit in full.
Aug 2nd, 2022

This is a terrible real estate company to rent from. Charged ridiculous damage claims which were already there prior to move in. Never collected our sheet for prior move in check list items. Therefore they assumed we damaged everything. Made touch-ups on their own time and then billed us the costs. Did not detail out ANY of the bill or how much anything cost. Great place to rent from if you want to get screwed.
Apr 26th, 2022

A current resident under this company and the negative reviews of this company are all VALID. Slow response, unprofessional attitudes and will charge for work they did not do. I have a personal handy man that I call for emergencies who is quicker to respond than Jeremy's team. When they finally do respond, they close the work order out as if they completed it and charge the owner of the property. I do not recommend this company!!
Mar 14th, 2021