IDEAL PROPERTY INVESTMENTS

I am the said partner in Jillian's post. Kelli has a completely false sense of reality from her perspective. During our time with them Kelli would take days to respond with snide comments when we would ask questions about mysterious charges that were not communicated (you can see an example of her attitude in responses to all of the negative reviews). The maintenance guy basically complained to us every time he had to come. Giving us incorrect extension cables for an air conditioner and never replacing it correctly. We had an infestation of ants in multiple rooms and were told the owners said "ants aren't pests". A quick Google search will disagree. Some wasps built a nest in our backyard and the maintenance guy came in the morning to spray when wasps are no longer there. At this point the owners decided to step in. He told us Kelli would encourage him not to speak to us because we would create mistrust in their relationship... Gee I wonder why? I told him about every situation we had and almost every time ideal would intentionally tell him lies or omit information so he wouldn't ask the maintenance to come. Kelli will do everything she can to prevent maintenance calls from cutting into her margin including lie to clients and customers about the situation at the property. Once the owner fired them we have had a very pleasant experience with him and his wife directly. For your own good, avoid business with Kelli at all cost. I look forward to reading her skewed perspective of my experience in the comments.
Mar 7th, 2024

Would not recommend to rent from any property managed by Kelli's team. No support for renters, very negative experience. My partner and I have had very positive experiences with property managers in the past and where shocked by this experience. Thankfully, our landlords decided to part ways with Ideal
Nov 13th, 2023

Aug 31st, 2023

Aug 12th, 2023

The team at IDEAL is the best! They go above and beyond and are extremely reliable and professional.
Nov 11th, 2022