Potbelly

The red haired male employee was rude, dismissive, and intentionally gave bad information to several customers. Edited to respond to comment. Email sent nearly a week ago with no response.
Mar 13th, 2024

Wow...what a place. Went here in January, and the 20-something woman taking my order could not comprehend anything. Just asked for two veggie melts with avocado. That's all. She couldn't comprehend what sandwich we wanted. She definitely was super high. Today (3/1) I did an order via Grub Hub. My garden veggie soup was substituted for broccoli cheddar. They didn't ask if that was okay.. My phone number was literally on the receipt as well. They had the ability to call but did not. Sandwich did not come with extra meat or cheese. Just a ton of mayo, for whatever reason and my "whole pickle" came in small bite sized slices. Not going back to this location.
Feb 24th, 2024

Great sandwiches, quality bread. But they brew the iced tea when they feel like it, which is about fifty percent of the time. Iced tea is a cornerstone of civilization and the bottled offerings don't compare to the freshly brewed stuff. I would love you more if you brewed the tea.
Feb 9th, 2024

Ordered two of the exact same sandwhiches. When we got them they were completely different and disgusting. One was leaking mayo, the other didnt even have mayo. One had hot peppers and artichokes and the other didnt. It was beyond disgusting and both went into the trash.
Dec 22nd, 2023

Dec 6th, 2023