Axis Medical Center

I am not one to write reviews, however, my experience with Axis has been utterly EGREGIOUS. This clinic is extremely negligent and unprofessional in a multitude of ways. I went in for some health concerns and instantly was made extremely uncomfortable by the unprofessional behaviors of the staff (front desk workers on their phones, staff staying in the room when I undressed, etc.). Knowing I wanted no affiliation with the clinic after the initial visit, I declined ALL diagnostic testing. Without my consent, they sent a sample anyway (I was not told what was being tested, why or where), and was stuck with a nearly 1,000 dollar bill from Quest Diagnostics. Shocked, I had a consulting physician write a letter to the CEO demanding Axis be responsible for the outstanding bill. I followed up twice with my own letter and got no response. I received an email several weeks later from the Clinic Director telling me that reaching out to the CEO was "highly inappropriate," and that she "doubts he will do anything other than what he has done..." She further told me that they submitted my insurance to Quest (over two months after they should have) and that it "was done not as an obligation, but as a favor." The staff remains negligent to addressing my main concern and is framing the issue as Quests' mistake to gaslight me into thinking they are off the hook. EXTREMELY unprofessional and would not recommend such poor care to anyone in the Minneapolis area. Absolutely appalling.
Mar 17th, 2023

The worst service ever. They never called me and when I say I was leaving they just laughed at me and said "yah, that should probably be better".
Jan 7th, 2023

Staff is very unprofessional, would recommend going elsewhere
Jan 6th, 2023

Its horrible I stayed for an hour and no one came after the nurse DO NOT GO
Sep 11th, 2022

Amazing, I went there for COVID shots and they treated me so well. I was able to get an appointment right away! I will definitely go there any time I need anything medical.
Aug 24th, 2022