Divine Shine Cleaning Company

We hired Divine Shine Cleaning for a deep clean out of our apartment we were moving out from. It was easy to set up over the phone with and set up a time and date. They quoted me $374 and it was about 5 hours. Overall not impressed. They spent barely 3 hours cleaning. They did get the big stuff such as the toilets, sinks, refrigerator, shelves, etc but we were disappointed with seeing some of the obvious spots they missed. They kept offering to come back but we were on a strict timeline and when you expect to hire a cleaning service you wouldnt have to go back. They only offered $20 refund but after spending 2 hours cleaning specific spots they missed, plus vacuuming, steam mopping. Overall quite disappointed with the price we paid and wouldnt recommend. I tried to figure it out with the lady I booked with I think her name was Angela but she wasnt accommodating either. Replying to review: You did reach out for a re clean but when we expect for a cleaning it should be a one and done. You guys have ignored my texts regarding the situation and all you have offered was $20 off my total and it wasnt even deducted from my total. Unfortunately was very disappointed with the service.
Apr 7th, 2024

Great customer service and flexibility.
Feb 28th, 2024

Divine shine did an excellent job cleaning our house for a reasonable price. We will definitely be using them going forward
Feb 18th, 2024

Feb 10th, 2024

Poor experience. I initially went into detail with my review, but the company failed to hear me out as a client, and denied anything I covered in my review, despite photo evidence. I did receive a $65 refund from a poor $347 deep clean. I do not recommend the company.
Jan 8th, 2024