Best Buy - Headquarters
-
7601 Penn Ave S
Minneapolis, MN 55423 - 612-291-1000
Chamber Rating
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Jim Green
I am still waiting 6 weeks for an installation of a sound system. Twice geek squad messed up the appointment. No one can tell me when to expect the installation now. In 35 years of being in business, maybe the most unprofessional, incompetent customer service I have ever experienced.
Apr 8th, 2024 -
BeBe Reynolds
Best Buy is allowing felons and criminals who steal cell phones to bring it in, charge them $39 and they jail break $1k phones. No questions asked. No information required. Best Buy needs to look into their Geek Squad protocols and make changes!
Apr 7th, 2024 -
Shirley Nivelo
Apr 7th, 2024 -
Leonardo Hernandez
Their geek squad is a waste of time. Was on the phone with them for a very long time asking for a manager and the representative refused to do so. Would only put me on hold and go around the problem. Had to go in person to a store to ask for assistance. That is what you get when a company like Best buy has a customer service team located in another country in exchange of cheap labor.
Apr 4th, 2024 -
Norman Paulisczak
Nothing but lies from customer service or they hang up on you. Placed an order on the 25th of March for pick-up on 2nd of April and nothing. Got 3 different stories from representatives about why it's not here and then when I asked to speak to a supervisor they hung up on me. Terrible customer service. Wouldn't buy anything from them ever again.
Apr 2nd, 2024
Contact Info
- 612-291-1000
Questions & Answers
Q What is the phone number for Best Buy - Headquarters?
A The phone number for Best Buy - Headquarters is: 612-291-1000.
Q Where is Best Buy - Headquarters located?
A Best Buy - Headquarters is located at 7601 Penn Ave S, Minneapolis, MN 55423
Q What is the internet address for Best Buy - Headquarters?
A The website (URL) for Best Buy - Headquarters is: http://stores.bestbuy.com/3962
Q How big is Best Buy - Headquarters?
A Best Buy - Headquarters employs approximately 20+ people.
Q How is Best Buy - Headquarters rated?
A Best Buy - Headquarters has a 2.0 Star Rating from 2125 reviewers.
Related Categories
Ratings and Reviews
Best Buy - Headquarters
Overall Rating
Overall Rating
( 2125 Reviews )Jim Green on Google
I am still waiting 6 weeks for an installation of a sound system. Twice geek squad messed up the appointment. No one can tell me when to expect the installation now. In 35 years of being in business, maybe the most unprofessional, incompetent customer service I have ever experienced.
BeBe Reynolds on Google
Best Buy is allowing felons and criminals who steal cell phones to bring it in, charge them $39 and they jail break $1k phones. No questions asked. No information required. Best Buy needs to look into their Geek Squad protocols and make changes!
Shirley Nivelo on Google
Leonardo Hernandez on Google
Their geek squad is a waste of time. Was on the phone with them for a very long time asking for a manager and the representative refused to do so. Would only put me on hold and go around the problem. Had to go in person to a store to ask for assistance. That is what you get when a company like Best buy has a customer service team located in another country in exchange of cheap labor.
Norman Paulisczak on Google
Nothing but lies from customer service or they hang up on you. Placed an order on the 25th of March for pick-up on 2nd of April and nothing. Got 3 different stories from representatives about why it's not here and then when I asked to speak to a supervisor they hung up on me. Terrible customer service. Wouldn't buy anything from them ever again.
Overall Rating
Overall Rating
( 2125 Reviews )Write a Review
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