Nelson Auto World

Activated via Zef Energy App. Got disconnected twice, had to replug. The car and charger reconnected on the third time without having to replug. 78kwh at 9%soc. 128kwh at 28%, then 152kwh at 42%. Nice, clean well lit chargers in a neighborhood gas station. Thanks for having this :-)
Mar 25th, 2024

I wanted to go ahead and write a review purely based on customer service, as I haven't reached the outcome of my Kia Boys-related claim or repairs. I just wanted to say that it is so rare to get good customer service these days, much less the fantastic customer service that I have received from Dan at University. He has been very thourough in explaining the whole process without talking down to me, as is frequently the case when I'm speaking with mechanics. After dealing with Kia, its so refreshing to feel like I'm taken care of. Just wanted to say how much I appreciate that, and how lucky I feel to have found this spot! Thanks Dan! Updated to reflect the outcome. Expected outcome exceeded expectations! I love this place! Its a family operation, and trust Dan with my vehicle. Hes Minneapolis Auto Daddy. Will always return as long as Im living here.
Mar 7th, 2024

Family owned business that has been taking care of our vehicle fleet for many years! Dan and Jason treat our team like family. Thanks from Premium Waters!
Feb 23rd, 2024

Dan is extremely rude, he is obsessed with living on the customers who mistake him for Nelsons auto repair a separate company. He askes do you want it done cheap or expensive. Neither I want it done right. I strongly suggest anywhere else other than here. Lies and uncharges fake items as well.
Jan 22nd, 2024

Yeah, like some of the other reviews said, they kinda catastrophize every scuff mark. I needed an alternator, they insisted I needed 10 other things done. Paid them their $50 fee to present me with a sheet of scare tactics, and took it elsewhere. A year later, car's fine. All I needed was an alternator.
Jan 15th, 2024