Chamber of Commerce

      Arrowhead Transit

      ( 48 Reviews )

      Arrowhead Transit
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      Yext Power Listing.
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      Hours

      Saturday:
      6:00 AM - 9:00 PM
      Sunday:
      6:00 AM - 9:00 PM
      Monday:
      6:00 AM - 9:00 PM
      Tuesday:
      6:00 AM - 9:00 PM
      Wednesday:
      6:00 AM - 9:00 PM
      Thursday:
      6:00 AM - 9:00 PM
      Friday:
      6:00 AM - 9:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.3 - (48 reviews)
      20
      7
      2
      3
      16
      Read Our 48 Reviews

      Chamber Rating

      Verified Member
      3.3 - (48 reviews)
      20
      7
      2
      3
      16
      › ‹
      • Rita Clare

        I am a home health RN. A disabled retired client, veteran, living in the Chisago Lakes/Lindstrom area was told he couldn't get 2 mile rides to and from a weekly health care appt because the bus wouldn't go into the manufactured home community where he lives. Sad.
        Feb 22nd, 2024

      • Joe Morin

        Called with a problem and my question was answered quickly. Reliable service.
        Feb 4th, 2024

      • Toni Rockstroh

        Call center is terrible. On hold for 55 minutes and still no answer!!
        Feb 2nd, 2024

      • Richard Rainey

        Self serve stupidity
        Jan 27th, 2024

      • Holly Wright

        "John" at your call center is the worst! He is rude and condescending. I have had 2 separate issues with him. Frist time was about 2 months ago trying to set up a ride for my son. I started out by giving my son's name (never used Arrowhead before) and was snapped at with "I don't care what his name is" . Jump to today when I called in, I heard the name Josh when the call center person answered (and actually was happy to get "Josh" since usually John answers and he is so rude) I was corrected (tone was NOT nice) with John (now names matter????) . I apologized (I will add I was sarcastic) and then John several times without letting me answer after each time he asked me where I needed to go. He finally yelled (after interrupting me several times) "WHERE DO YOU NEED TO GO!" I yelled back "I AM TRYING TO TELL YOU". I would appreciate someone calling me back on this guy. I understand that Monday's are busy times, but he took time to correct his name (I don't care what his name is..see my first interaction with him) and then instead of listening every time I tried to speak, he interrupted me and yelled at me. Do you provide customer service at all Arrowhead? I give ZERO stars
        Jan 14th, 2024

      Read Our 48 Reviews

      About
      Arrowhead Transit

      Arrowhead Transit, established in 1974, acts as the primary provider of public transportation in the Arrowhead Region of Minnesota. Our Grand Rapids location is committed to delivering reliable service to residents in Itasca county.

      Contact Info

      Vidoes

      Payment Methods

      • AMERICANEXPRESS
      • CASH
      • CHECK
      • DISCOVER
      • MASTERCARD
      • VISA

      Images

      Questions & Answers

      Q What is the phone number for Arrowhead Transit?

      A The phone number for Arrowhead Transit is: (800) 862-0175.

      Q Where is Arrowhead Transit located?

      A Arrowhead Transit is located at 421 SE 13th St, Grand Rapids, Minnesota 55744

      Q What is the internet address for Arrowhead Transit?

      A The website (URL) for Arrowhead Transit is: https://arrowheadtransit.com/?utm_source=LocalListing&utm_medium=organic

      Q What days are Arrowhead Transit open?

      A Arrowhead Transit is open:
      Saturday: 6:00 AM - 9:00 PM
      Sunday: 6:00 AM - 9:00 PM
      Monday: 6:00 AM - 9:00 PM
      Tuesday: 6:00 AM - 9:00 PM
      Wednesday: 6:00 AM - 9:00 PM
      Thursday: 6:00 AM - 9:00 PM
      Friday: 6:00 AM - 9:00 PM

      Q How is Arrowhead Transit rated?

      A Arrowhead Transit has a 3.3 Star Rating from 48 reviewers.

      Hours

      Saturday:
      6:00 AM - 9:00 PM
      Sunday:
      6:00 AM - 9:00 PM
      Monday:
      6:00 AM - 9:00 PM
      Tuesday:
      6:00 AM - 9:00 PM
      Wednesday:
      6:00 AM - 9:00 PM
      Thursday:
      6:00 AM - 9:00 PM
      Friday:
      6:00 AM - 9:00 PM

      Ratings and Reviews
      Arrowhead Transit

      Overall Rating

      Overall Rating
      ( 48 Reviews )
      20
      7
      2
      3
      16
      Write a Review

      Rita Clare on Google

      image I am a home health RN. A disabled retired client, veteran, living in the Chisago Lakes/Lindstrom area was told he couldn't get 2 mile rides to and from a weekly health care appt because the bus wouldn't go into the manufactured home community where he lives. Sad.

      Business Response on Google Feb 24th, 2024
      Hello Rita! We're sorry to hear you had a negative experience with our service. Please share more details about this experience with our customer service team here: https://arrowheadtransit.com/contact/

      Joe Morin on Google

      image Called with a problem and my question was answered quickly. Reliable service.

      Business Response on Google Feb 5th, 2024
      Joe, Thanks for your feedback!

      Toni Rockstroh on Google

      image Call center is terrible. On hold for 55 minutes and still no answer!!

      Business Response on Google Feb 3rd, 2024
      Hello Toni, we are sorry to hear about a negative experience with our service. Would you mind following this link to elaborate further. Then, we will have the territory manager reach out personally to follow up on how we can remedy the situation.- Sarah, Arrowhead Transit Marketing!https://arrowheadtransit.com/contact/

      Richard Rainey on Google

      image Self serve stupidity

      Business Response on Google Jan 26th, 2024
      Hello Richard, we are sorry to hear about a negative experience with our service. Would you mind following this link to elaborate further. Then, we will have the territory manager reach out personally to follow up on how we can remedy the situation.- Ashley, Arrowhead Transit Marketing!https://arrowheadtransit.com/contact/

      Holly Wright on Google

      image "John" at your call center is the worst! He is rude and condescending. I have had 2 separate issues with him. Frist time was about 2 months ago trying to set up a ride for my son. I started out by giving my son's name (never used Arrowhead before) and was snapped at with "I don't care what his name is" . Jump to today when I called in, I heard the name Josh when the call center person answered (and actually was happy to get "Josh" since usually John answers and he is so rude) I was corrected (tone was NOT nice) with John (now names matter????) . I apologized (I will add I was sarcastic) and then John several times without letting me answer after each time he asked me where I needed to go. He finally yelled (after interrupting me several times) "WHERE DO YOU NEED TO GO!" I yelled back "I AM TRYING TO TELL YOU". I would appreciate someone calling me back on this guy. I understand that Monday's are busy times, but he took time to correct his name (I don't care what his name is..see my first interaction with him) and then instead of listening every time I tried to speak, he interrupted me and yelled at me. Do you provide customer service at all Arrowhead? I give ZERO stars

      Business Response on Google Jan 7th, 2024
      Oh no! We're so sorry to hear you had such a negative interaction with Arrowhead Transit. Our management team has been notified. Please reach out to Colette Hanson with a copy and paste of what you wrote above and a phone number to call you back at. Her email is: [email protected] Her phone is: (218-735-6814)Have a great day!- Dominick
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      Overall Rating

      Overall Rating
      ( 48 Reviews )
      20
      7
      2
      3
      16

      Write a Review

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