Chamber of Commerce

      Jackson Hewitt Tax Service

      ( 12 Reviews )

      Jackson Hewitt Tax Service
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      Hours

      Thursday:
      Closed
      Friday:
      Closed
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      11:00 AM - 7:00 PM
      Tuesday:
      Closed
      Wednesday:
      Closed
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.5 - (12 reviews)
      5
      3
      0
      1
      3
      Read Our 12 Reviews

      Chamber Rating

      Verified Member
      3.5 - (12 reviews)
      5
      3
      0
      1
      3
      › ‹
      • BlazingSpirit *

        Do not recommend. Wasted 2 hours of our time. First, we set up an appointment for our taxes, just to receive a phone call the day of our appointment before we were even awake, so we missed the call. Woke up in time to eat and go to the appointment we were supposed to have, just to find a message they left saying that they moved our appointment to a location 20 minutes further away from our home... We called and said that won't work, so they agreed to book us at another place closer to home... We arrived 10 minutes early... No one was at the location in Monticello we waited until about 2 min after our scheduled time to start and no one was at the booth to meet us... So we walked to the car and grabbed a water, came back right away, just to find that suddenly they were there but with someone else who was not there when we stepped away... Mind you, this is now 5 minute after our scheduled appointment that has been moved twice because of poor handling on their part... We waited 20 minutes and were never so much as looked at or acknowledged by the tax service staff and so we left... Booked on the phone with h and r block and immediately went there, no hassle, serviced right away.
        Feb 26th, 2024

      • Kevin Endres

        Tax accountant was very friendly, knowledgeable and able to help maximize my deductions to reduce amount owed to federal and state.
        Nov 19th, 2022

      • John john86_007 P


        Nov 2nd, 2022

      • Stellah Kerubo


        Mar 10th, 2022

      • Ashley Best

        Hannah was very friendly and knowledgeable I will definitely see her again!
        Oct 8th, 2020

      Read Our 12 Reviews

      About
      Jackson Hewitt Tax Service

      Jackson Hewitt provides year-round support to hard-working clients with innovative, low-cost tax solutions. Call us for availability. Our clients get the Maximum Refund and Lifetime Accuracy guarantees, or we pay. Still need to file? Call our office or visit us online to learn about all available filing options. We are happy to help with your tax needs.

      Contact Info

      Languages

      • English

      Questions & Answers

      Q What is the phone number for Jackson Hewitt Tax Service?

      A The phone number for Jackson Hewitt Tax Service is: (763) 567-6390.

      Q Where is Jackson Hewitt Tax Service located?

      A Jackson Hewitt Tax Service is located at 18185 Zane Street, Elk River, Minnesota 55330

      Q What is the internet address for Jackson Hewitt Tax Service?

      A The website (URL) for Jackson Hewitt Tax Service is: https://office.jacksonhewitt.com/tax-preparation-services-locations/en/mn/elk-river/18185-zane-street/53209?utm_source=extnet&utm_medium=local&utm_campaign=localmaps&utm_content=53209

      Q What days are Jackson Hewitt Tax Service open?

      A Jackson Hewitt Tax Service is open:
      Thursday: Closed
      Friday: Closed
      Saturday: Closed
      Sunday: Closed
      Monday: 11:00 AM - 7:00 PM
      Tuesday: Closed
      Wednesday: Closed

      Q How is Jackson Hewitt Tax Service rated?

      A Jackson Hewitt Tax Service has a 3.5 Star Rating from 12 reviewers.

      Hours

      Thursday:
      Closed
      Friday:
      Closed
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      11:00 AM - 7:00 PM
      Tuesday:
      Closed
      Wednesday:
      Closed
      Nearby Jackson Hewitt Locations

      Ratings and Reviews
      Jackson Hewitt Tax Service

      Overall Rating

      Overall Rating
      ( 12 Reviews )
      5
      3
      0
      1
      3
      Write a Review

      BlazingSpirit * on Google

      image Do not recommend. Wasted 2 hours of our time. First, we set up an appointment for our taxes, just to receive a phone call the day of our appointment before we were even awake, so we missed the call. Woke up in time to eat and go to the appointment we were supposed to have, just to find a message they left saying that they moved our appointment to a location 20 minutes further away from our home... We called and said that won't work, so they agreed to book us at another place closer to home... We arrived 10 minutes early... No one was at the location in Monticello we waited until about 2 min after our scheduled time to start and no one was at the booth to meet us... So we walked to the car and grabbed a water, came back right away, just to find that suddenly they were there but with someone else who was not there when we stepped away... Mind you, this is now 5 minute after our scheduled appointment that has been moved twice because of poor handling on their part... We waited 20 minutes and were never so much as looked at or acknowledged by the tax service staff and so we left... Booked on the phone with h and r block and immediately went there, no hassle, serviced right away.

      Business Response on Google Mar 8th, 2024
      Thank you for bringing these concerns to our attention BlazingSpirit *, though I'm truly sorry to read this was your experience in the recent visit with us. We hold our Tax Pros and offices to some of the highest standards in the industry, and would like to work directly with you to review the feedback you've provided in an effort to fully deliver on our brand promise. Please contact our Client Care team at 800-234-1040 to discuss the matter. Our team will ensure that your concerns are escalated appropriately and that we work to obtain the best possible outcome for you. We look forward to hearing from you and appreciate the opportunity to ensure your needs are taken care of here at Jackson Hewitt. - Jen, Jackson Hewitt Care Team

      Kevin Endres on Google

      image Tax accountant was very friendly, knowledgeable and able to help maximize my deductions to reduce amount owed to federal and state.

      Business Response on Google May 10th, 2022
      Hi Kevin, we appreciate you taking the time to leave us a review! We are so excited to know that we could provide you with 4-star service, and we look forward to working with you again in the future! 💖💖 -Jhoan, Jackson Hewitt Care Team

      John john86_007 P on Google

      image

      Business Response on Google Feb 8th, 2023
      I'm sorry to see our service didn't meet expectations, John, please know it's never our intent to let you down. We'd like to ensure any concerns regarding your visit are addressed with the attention deserved, as we strive to continuously improve in the service we provide you as our client. Please give us a call at 800-234-1040 if there are any issues still needing resolution. We look forward to hearing from you as well as the opportunity to be of service. - Jhoan, Jackson Hewitt Care Team

      Stellah Kerubo on Google

      image

      Business Response on Google Aug 22nd, 2021
      Hi Stellah! Thank you for your 5 star review! It's our pleasure to provide you with great service! Be sure to send your family and friends our way! We look forward to serving you again, soon! - April, Jackson Hewitt Care Team

      Ashley Best on Google

      image Hannah was very friendly and knowledgeable I will definitely see her again!

      Business Response on Google Mar 22nd, 2021
      Thanks for sharing your fantastic experience, Ashley! If your friends or family need tax prep services, please refer them our way, we'd love to exceed their expectations too! We love hearing of Hannah's great service, and appreciate the opportunity to be of assistance! 💙 - Jen, Jackson Hewitt Care Team
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      Overall Rating

      Overall Rating
      ( 12 Reviews )
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