Extended Stay America - Minneapolis - Eden Prairie - Technology Drive

Chamber Rating

3.6 - (321 reviews)
120
75
46
38
42
Read Our 321 Reviews

Chamber Rating

3.6 - (321 reviews)
120
75
46
38
42
  • Sonja Kosler

    Promised kitchen was nothing more than a refrigerator, empty cabinets, and a severely distr Distressed hot plate I did not feel safe with the people gathered in the parking lot.
    Apr 2nd, 2024

  • jose luis Rodriguez

    The front desk service is so bad, they need to be trained to support people.
    Apr 1st, 2024

  • Rebecka Jolma

    **I'd like to be clear, we did NOT stay. We came in and changed the bedding and decided to move to Springhill Suites. Also in Eden Prairie. I would also like to say we did get refunded for the stay. So there were positives, but I'd like to give the right people a heads up before booking this place. Animal/human hair on ev-er-y-thing. Flooring was coming up in lots of places & rippling. Bathroom was not adequate for customer use. Blood drop next to the toilet. Chipped paint and spots/smudges all over the walls. Vent was coming loose in the bathroom, showing dust and grime. Shelf holding towels was falling off the wall. It sounds clich, but I also don't think the room had been cleaned before we came, nor after the last new customers. I WILL say, Joel is very kind and brought us a change of bedding. And also, the manager Rosie was very professional and pleasant. So if they were at another hotel, it'd be a better fit.
    Feb 18th, 2024

  • jabbar starks


    Feb 12th, 2024

  • Damon Severson

    The room was clean decent location to do anything.
    Jan 12th, 2024

Read Our 321 Reviews

About
Extended Stay America - Minneapolis - Eden Prairie - Technology Drive

Extended Stay America - Minneapolis - Eden Prairie - Technology Drive is located at 11905 Technology Dr. in Eden Prairie, Minnesota 55344. Extended Stay America - Minneapolis - Eden Prairie - Technology Drive can be contacted via phone at 952-942-6818 for pricing, hours and directions.

Contact Info

  •   952-942-6818

Questions & Answers

Q What is the phone number for Extended Stay America - Minneapolis - Eden Prairie - Technology Drive?

A The phone number for Extended Stay America - Minneapolis - Eden Prairie - Technology Drive is: 952-942-6818.


Q Where is Extended Stay America - Minneapolis - Eden Prairie - Technology Drive located?

A Extended Stay America - Minneapolis - Eden Prairie - Technology Drive is located at 11905 Technology Dr., Eden Prairie, MN 55344


Q What is the internet address for Extended Stay America - Minneapolis - Eden Prairie - Technology Drive?

A The website (URL) for Extended Stay America - Minneapolis - Eden Prairie - Technology Drive is: https://www.extendedstayamerica.com/hotels/mn/minneapolis/eden-prairie-technology-drive?channel=gmb-listing&utm_source=google&utm_medium=organic&utm_campaign=gmb_listing


Q How is Extended Stay America - Minneapolis - Eden Prairie - Technology Drive rated?

A Extended Stay America - Minneapolis - Eden Prairie - Technology Drive has a 3.6 Star Rating from 321 reviewers.

Ratings and Reviews
Extended Stay America - Minneapolis - Eden Prairie - Technology Drive

Overall Rating

Overall Rating
( 321 Reviews )
120
75
46
38
42
Write a Review

Sonja Kosler on Google

image Promised kitchen was nothing more than a refrigerator, empty cabinets, and a severely distr
Distressed hot plate
I did not feel safe with the people gathered in the parking lot.

Business Response on Google Mar 28th, 2024
Dear Sonja, We sincerely apologize for the negative experience you had during your recent stay. Your safety and comfort are our top priorities, and we apologize for any concerns you have about the environment. Regarding the kitchen amenities, we regret that they did not meet your expectations. Your feedback is valuable, and we'll certainly look into ways to improve the kitchen facilities for future guests. Please know that we take all feedback seriously and appreciate you bringing these issues to our attention. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Sincerely,Hotel Management

jose luis Rodriguez on Google

image The front desk service is so bad, they need to be trained to support people.

Business Response on Google Apr 2nd, 2024
Dear Jose, Providing attentive customer service is our priority, and we understand your frustration when you are still looking for this in your case. We are sorry for the inconvenience caused and regret the unattentive behavior our associate showed you. We will address this adequately so that this lapse in service never repeats. Although your experience is not typical, we have room to improve, and you have our assurance that we will. Sincerely,Hotel Management

Rebecka Jolma on Google

image **I'd like to be clear, we did NOT stay. We came in and changed the bedding and decided to move to Springhill Suites. Also in Eden Prairie. I would also like to say we did get refunded for the stay. So there were positives, but I'd like to give the right people a heads up before booking this place.
Animal/human hair on ev-er-y-thing. Flooring was coming up in lots of places & rippling. Bathroom was not adequate for customer use. Blood drop next to the toilet. Chipped paint and spots/smudges all over the walls. Vent was coming loose in the bathroom, showing dust and grime. Shelf holding towels was falling off the wall. It sounds clich, but I also don't think the room had been cleaned before we came, nor after the last new customers.
I WILL say, Joel is very kind and brought us a change of bedding. And also, the manager Rosie was very professional and pleasant. So if they were at another hotel, it'd be a better fit.

Business Response on Google Feb 18th, 2024
Dear Rebecka Jolma, We apologize for the cleanliness and maintenance issues you encountered during your brief visit. Your experience does not reflect the level of service we aim to provide, and we regret any inconvenience caused. Rest assured, we are addressing these concerns with our team to ensure improvements are made. We appreciate your recognition of Joel's kindness and Rosie's professionalism. We understand your decision not to stay, but if you reconsider to give another chance in the future, we would welcome the opportunity to provide you with a more satisfactory experience. Thank you for bringing this to our attention.Sincerely,Hotel Management

jabbar starks on Google

image


Damon Severson on Google

image The room was clean decent location to do anything.


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Overall Rating

Overall Rating
( 321 Reviews )
120
75
46
38
42

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Extended Stay Hotel Near Me in Eden Prairie, MN

Extended Stay America Select Suites - Minneapolis - Eden Prairie - Valley View Rd.
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952-941-1113
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