HealthPartners Dental Clinic Eden Prairie

I love Katie here only person I trust now shes gone
Jan 2nd, 2024

Dental surgeon has no bedside matter at all what so ever. While in the middle of having an extraction while my mouth was open during the drilling feeling completely vulnerable I was told by the oral surgeon were just going to do one today since your making it a big deal. This was already after the snud remarks and grunts. I didnt know that crying and tearing up was not allowed during an extraction. Ive never had a tooth pulled before. The dental assistant was literally the opposite. However, disappointing to not hold someone accountable for their actions. With appointments scheduled several months out, out of pocket extremely high, and HealthPartners circulating their surgeons to other locations.. Ive decided that I will have my work done in Mexico. Such a traumatic experience.No one should feel the need to talk to an attorney or file a complaint with the Minnesota Board of Dentistry after dental care.
Nov 19th, 2023

Carly(kayle) is extremely rude and unprofessional. Im in serious pain and my tooth is killing me and she would not give me an appt to see the dentist without scheduling a cleaning first. I have no problem with a cleaning but her tone was rude. She cut me off while talking. Would not let me explain my pain with out interrupting me, then she hung up on me. This person should never been in customer service, not alone a place that helps people when they are in pain. They must be desperate for help
Nov 9th, 2023

Health Partners Dental: Very disappointed in the service I wanted, Needed caps replaced on two of my teeth and they want to sell me $52,000 to recap on all my teeth. I am 79 years old, if I live another 5 years that would cost me $10,000 a year. Theyre more interesting money then care of your teeth in my opinion.
Aug 26th, 2023

I would highly recommend this location Ive been going here for years but they always take care of me! Just got a 3-D generated flipper and it is the best thing I have ever gotten! I would highly recommend always getting a 3-D printed flipper or retainer!
Apr 15th, 2023