Suburban Chevrolet Service & Parts
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12475 Plaza Dr
Eden Prairie, MN 55344 - 952-260-0505
Hours
Chamber Rating
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Dennis Stowers
Excellent customer service. Troy and Gerald were great as usual. Would highly recommend.
Feb 1st, 2024 -
Todd Arndt
Jan 18th, 2024 -
T Winz
Average service and prices. Disappointed that I had to replace my engine at 48,000 miles though.
Oct 29th, 2023 -
Yaro Russ
Had a solid experience with the service team. Went in for an oil change and tire rotation. Unfortunately they missed the leak in my tire that I let them know about and requested to get fixed. With that being said I had to come back and Jack made it easy to come back and fix the issue. Thank you.
Oct 13th, 2023 -
Mariah Kohls
Save yourself a headache and please do NOT get service work done here. Reached out due to a recall notification I got in the mail, and got an appointment scheduled. I had to take time out of my work schedule which is fine, but when I arrived they said they didnt have the parts yet and couldnt get any work done. Miscommunication between the person scheduling appointments and the service department. Said they would call me when the parts arrived. Weeks later, havent heard anything so followed up. Again, said they would check and see if the parts came in. Weeks passed again, still nothing. Its a simple recall fix, and yet they havent even completed the work. I am not following up anymore and taking this business and my future service needs somewhere else that actually wants to help their customers.
Aug 2nd, 2023
Contact Info
- 952-260-0505
Questions & Answers
Q What is the phone number for Suburban Chevrolet Service & Parts?
A The phone number for Suburban Chevrolet Service & Parts is: 952-260-0505.
Q Where is Suburban Chevrolet Service & Parts located?
A Suburban Chevrolet Service & Parts is located at 12475 Plaza Dr, Eden Prairie, MN 55344
Q What is the internet address for Suburban Chevrolet Service & Parts?
A The website (URL) for Suburban Chevrolet Service & Parts is: https://www.suburbanchev.com/service/?utm_source=google&utm_medium=organic&utm_campaign=scgooglemybusiness
Q What days are Suburban Chevrolet Service & Parts open?
A Suburban Chevrolet Service & Parts is open:
Friday: 7:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Q How is Suburban Chevrolet Service & Parts rated?
A Suburban Chevrolet Service & Parts has a 4.1 Star Rating from 70 reviewers.
Hours
Related Categories
Ratings and Reviews
Suburban Chevrolet Service & Parts
Overall Rating
Overall Rating
( 70 Reviews )Dennis Stowers on Google
Excellent customer service. Troy and Gerald were great as usual. Would highly recommend.
Todd Arndt on Google
T Winz on Google
Average service and prices. Disappointed that I had to replace my engine at 48,000 miles though.
Yaro Russ on Google
Had a solid experience with the service team. Went in for an oil change and tire rotation. Unfortunately they missed the leak in my tire that I let them know about and requested to get fixed. With that being said I had to come back and Jack made it easy to come back and fix the issue. Thank you.
Mariah Kohls on Google
Save yourself a headache and please do NOT get service work done here. Reached out due to a recall notification I got in the mail, and got an appointment scheduled. I had to take time out of my work schedule which is fine, but when I arrived they said they didnt have the parts yet and couldnt get any work done. Miscommunication between the person scheduling appointments and the service department. Said they would call me when the parts arrived. Weeks later, havent heard anything so followed up. Again, said they would check and see if the parts came in. Weeks passed again, still nothing. Its a simple recall fix, and yet they havent even completed the work. I am not following up anymore and taking this business and my future service needs somewhere else that actually wants to help their customers.
Overall Rating
Overall Rating
( 70 Reviews )Write a Review
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