Duluth Monument Company - Create a Legacy in Stone

Nicole is amazing! I highly recommend Duluth Monument. They will help you get exactly what you want, on budget in a timely manner. This company is truly a gem in our area!
Oct 22nd, 2023

Wonderful experience!! I highly recommend Duluth Monument's staff and services. Nicole was so easy to work with, very knowledgeable and kept in contact throughout the whole process. She went above and beyond to find available options to fit our budget and was so helpful and creative with design options and several changes until it was perfect. When delays happened due to weather this spring, she found an alternative way to make sure the stone was placed before the service date without us even having to ask, which was amazing and greatly appreciated! I thought this was going to be a daunting and difficult process but it was not. I cannot thank you enough for your efforts, you made it easy.
Jul 4th, 2023

Very polite staff.
Jun 30th, 2023

The best service, Nicole actually made the selection process so easy! The options and finalization were all handled long distance but I felt so informed the entire time. The online payment made it quick and we were able to get our order placed and designed much faster than anticipated. I filled out a consultation request through the website and recieved a reply and assistance the same day. I had called a few other places, one place i tried for a month and couldn't even get a return phone call. If you're looking for quality service and a great product, look no further!! Thank you again, our family is so pleased! S-
Jun 29th, 2023

Nicole was extremely inconsiderate in trying to work with her. Obviously your going to her about the passing of a loved one; so your dealing with a very sensitive issue. I understood that during covid it was taking longer to get headstones in. I was patient and tried waiting over a long period of time. Nothing changed, she didn't have any options for me. When I questioned why at this time it was still taking so long, she said she was not going to deal with me any longer and hung the phone up on me. I am not an overly sensitive person; but I am still kind of shocked how she handled this. I looked and saw there was another local place called Country Creations in Esko. I called, and Sue the owner could not have been any nicer. I have an appointment Wednesday to pick out a headstone. I saw the real side of Nicole come out--and it was not pretty. She may act nice on the outside, but in dealing with the death of a loved one; I would prefer someone who is genuine--that Nicole is not.
Jun 18th, 2023