National Car Rental

Jun 15th, 2023

I rent often from national and it is usually a great experience. I rent about 80 days a year through my work account. The woman behind the counter was friendly, but lazy. She also called me 2 days in to a week long rental and asked me if I could turn the vehicle in early because someone requested a similar vehicle. I asked if she would take any money off for me turning it in a day early and she said no. When I told her I would be turning the vehicle in on time, she gave me attitude. It is the managers job to get cars in, not the customer. And I felt it was very unprofessional to call a customer for a free favor.
Apr 15th, 2021

good service nice cars
Dec 18th, 2020

The experience started great and ended the same way! The lady at Duluth Airport (I really wish I remember her name) was super knowledgeable and helped me pick the right vehicle as I had 2 options for 7 seat vehicles. She knew the ins and outs of each and told me what they offered for me without skipping a beat. She made it so easy and she was there when I returned the vehicle so I thanked her again for her knowledge and customer service. With service and an awesome vehicle selection, I have no intention of ever using anyone else for my car rental needs.
Oct 10th, 2020

Aug 30th, 2020