Cub Pharmacy

Definately not a good pharmacy. The actual pharmacists who had to step into help seem knowledgeable but not the people who take your info. I have insurance through my husband and have confirmed multiple times with the insurance and yet this pharmacy (the receptionists) doesnt understand my insurance medication card. Its blue cross blue shield through UPS, its not uncommon and yet every time its like a fight because the people who take your info arent knowledgeable enough to do their job. I would not recommend.
Apr 4th, 2024

Feb 17th, 2024

My prescriptions were recently involved with the cyber attack on Cub pharmacy. I know the frustration on my part, and the employees of Cub pharmacy must have had it 10 fold. Today an employee, (I won't mention any names, but it was David) called me and left a personal voice mail, (not the pre recorded message) that my prescriptions were ready. Thank you!! These people care and I'm grateful for the great customer service.
Feb 16th, 2024

Feb 11th, 2024

The pharmacy checkout woman was not wearing a name tag. Dark skinned black hair in braids and appeared to look younger. I picked up 3 medications. She proceeded to tell me about 1 medication (didnt say anything about the others) won't be due until the 16th. I don't know why she was only doing that with 1 medication. She continued to blabber until I asked the pharamastic "so long story short this is a 30 day supply, correct?" The woman also asked for my birthday multiple times as I had my I.D. laying out on the counter and told her multiple times. She rudely handed me the bag of prescriptions. I don't appreciate not being heard, listened to, or rudely handed a bag with a smart-tone. I've worked retail and i understand it can be challenging but the number one rule is you don't take it out on any customer. *update* called today and the pharmacy lady that helped me last night even had my next due date of medication wrong.
Mar 3rd, 2024