Chamber of Commerce

      Metro by T-Mobile

      ( 55 Reviews )

      Metro by T-Mobile
      • 4054 Central Ave NE
        Columbia Hts, Minnesota 55421
      •   763-788-0091
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      Hours

      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      12:00 PM - 5:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.3 - (55 reviews)
      27
      3
      4
      2
      19
      Read Our 55 Reviews

      Chamber Rating

      3.3 - (55 reviews)
      27
      3
      4
      2
      19
      › ‹
      • Max Planet


        Mar 11th, 2024

      • Carlos Quizhpi P

        There is a lady who sits on the right side (who speaks English and has a chicana Spanish accent). Her skin color is white. She is very rude and unprofessional to me. This is what happened. I came up with a question about changing a SIM card for a new unlocked phone that I bought from Amazon. She told me very passively and aggressively that I needed to register with the network, and I was like, How do you do that? She answered very loudly that here at Metro PCS, it is not the same as your country; the phone needs to register to network, and she keeps saying stuff like here in the USA doesn't work this way or here is not like Mexico. In my head, I was thinking that I'm not even Mexican , and she kept saying that stuff. She didn't even let me finish what I was asking for. She needs to learn how to treat people, no matter the color of their skin.
        Feb 25th, 2024

      • Deundra Roberson unseen footage/ behind the scenes

        Every time I go in and go to the Hispanic male with the long black hair I have to describe him because he doesnt wear a name tag but he is not able to help me I literally have to go to a different worker their or a whole different store to get help or what I ask for done.
        Jan 20th, 2024

      • Amelia

        Shady worker.
        Jan 16th, 2024

      • Cristina Presbitero


        Nov 17th, 2023

      Read Our 55 Reviews

      About
      Metro by T-Mobile

      Discover the smarter way to get all of the high-end devices you want and the network you need, for less. Visit us today at 4054 Central Ave NE in Columbia Hts, or give us a call at (763) 788-0091.

      Contact Info

      Questions & Answers

      Q What is the phone number for Metro by T-Mobile?

      A The phone number for Metro by T-Mobile is: 763-788-0091.

      Q Where is Metro by T-Mobile located?

      A Metro by T-Mobile is located at 4054 Central Ave NE, Columbia Hts, Minnesota 55421

      Q What is the internet address for Metro by T-Mobile?

      A The website (URL) for Metro by T-Mobile is: https://www.metrobyt-mobile.com/stores/bd/metro-by-t-mobile-columbia-heights-mn-10211780/?utm_source=google&utm_medium=lastmile&utm_campaign=10211780

      Q How big is Metro by T-Mobile?

      A Metro by T-Mobile employs approximately 20+ people.

      Q What days are Metro by T-Mobile open?

      A Metro by T-Mobile is open:
      Wednesday: 10:00 AM - 8:00 PM
      Thursday: 10:00 AM - 8:00 PM
      Friday: 10:00 AM - 8:00 PM
      Saturday: 10:00 AM - 8:00 PM
      Sunday: 12:00 PM - 5:00 PM
      Monday: 10:00 AM - 8:00 PM
      Tuesday: 10:00 AM - 8:00 PM

      Q How is Metro by T-Mobile rated?

      A Metro by T-Mobile has a 3.3 Star Rating from 55 reviewers.

      Hours

      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      12:00 PM - 5:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM

      Ratings and Reviews
      Metro by T-Mobile

      Overall Rating

      Overall Rating
      ( 55 Reviews )
      27
      3
      4
      2
      19
      Write a Review

      Max Planet on Google

      image

      Carlos Quizhpi P on Google

      image There is a lady who sits on the right side (who speaks English and has a chicana Spanish accent). Her skin color is white. She is very rude and unprofessional to me. This is what happened. I came up with a question about changing a SIM card for a new unlocked phone that I bought from Amazon. She told me very passively and aggressively that I needed to register with the network, and I was like, How do you do that? She answered very loudly that here at Metro PCS, it is not the same as your country; the phone needs to register to network, and she keeps saying stuff like here in the USA doesn't work this way or here is not like Mexico. In my head, I was thinking that I'm not even Mexican , and she kept saying that stuff. She didn't even let me finish what I was asking for. She needs to learn how to treat people, no matter the color of their skin.

      Business Response on Google Feb 10th, 2024
      Hi Carlos! It's disappointing to learn that we did not live up to our high standards for customer service. We are always improving and hope you'll give us another chance to provide better service in the future.

      Deundra Roberson unseen footage/ behind the scenes on Google

      image Every time I go in and go to the Hispanic male with the long black hair I have to describe him because he doesnt wear a name tag but he is not able to help me I literally have to go to a different worker their or a whole different store to get help or what I ask for done.

      Business Response on Google Feb 8th, 2024
      I apologize for any unprofessional service you received. We don't have anyone who matches that description at this location and that’s not the experience we want for our customers. Please email me at Zachary.2.okerstrom@t-mobile so we can chat!

      Amelia on Google

      image Shady worker.

      Business Response on Google Jan 17th, 2024
      I apologize for any unprofessional service you received. That’s not the experience we want for our customers, and it sounds like we fell short this time. Please email me at [email protected] so we can chat!

      Cristina Presbitero on Google

      image

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      Overall Rating

      Overall Rating
      ( 55 Reviews )
      27
      3
      4
      2
      19

      Write a Review

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