Country Inn & Suites by Radisson, Chanhassen, MN

Very friendly staff, clean, convenient location. Breakfast was a typical continental for this type of hotel.
Mar 13th, 2024

Compton in Chan Employees make gun threats Unreal level of poor service and disrespect; have to post. Have stayed at this place many times in their king bath suite and although other reviews say its dirty i found the rooms nice and hot tub is great when it is working. Called the hotel desk last night to ask what rooms they had available and was excited. Employee yelled at me that she was by herself and hung up. Called few min later again with similar reaction but got transferred to reservations no one answered after 5 min or so. Booked the room I love on hopper app, got to front desk and told employee I thought we talked earlier and was sorry she had to work alone (trying to empathize and be nice) She said she not alone and started talking about brandishing guns, was weird but ok Im an old man in Chanhassen was trying to get away from my loser parents a bit. Gave me the worst room that wasnt even clean, I showed her my booking and was very polite and asked to help resolve. Was willing to pay more and happy to upgrade (even though my booking showed the room I was used to). Lady started acting violent again, never felt so disrespected; treated like Im some hit man from her opps. Avoid this place at all costs this is Chanhassen not Compton you will get Compton treatment here.
Feb 20th, 2024

Jan 29th, 2024

Stay far away from this place Safety: I had to request a date change do to bad weather..but they are not willing to help.. just takes the money with out any response or concern Noteworthy details: Unresponsive people do not care about you period..stay away!!!!!!!
Jan 24th, 2024

Jan 22nd, 2024