Metro Dentalcare Specialty Center Burnsville - Oral Surgery
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14344 Burnhaven Dr
Burnsville, Minnesota 55306 - (612) 638-1238
- Website
Hours
Chamber Rating
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Kipp Galloway
Very helpful, professional and will definitely go back again as needed.
Mar 27th, 2024 -
Hit Hockey Admin
I took my 87-year-old mother for a tooth extraction that she had scheduled previously. She was scheduled for a 12:45 appointment. The receptionists were unprofessional-laughing, giggling and pretty much ignoring their job duties. We finally were put into a room and were told that the x-rays did not indicate a tooth extraction was needed. This contradicted the purpose of us being there. We were told the dentist would be with us shortly we were left alone for over 2 HOURS. When we asked what was taking so long repeatedly during this two hour wait, we were told that the dentist needed to consult with us. We were NOT there for a consultation. We were there for a tooth extraction. They just didnt seem to understand that. The staff were rude, and again very unprofessional. We didnt seem to be getting any resolution and never saw a dentist in the over two hours. We spent there. We ended up leaving. I would caution everyone to read the reviews and not frequent this location. Oh, and Im sure theyll be a response at the bottom of this review, stating that they cant discuss private patient information and that we should call them. We wont be calling. We will only get the receptionist, and we dont prefer to go through that again.
Mar 17th, 2024 -
John D
Horrible customer service. Check the other reviews, it seems to be very common with this location. We experienced issues with incorrect billing on nearly every visit. Funny how its always in their favor where we are over-billed and prepay by hundreds of dollars at time of service. Then they will not return phone calls to reconcile the over billing even after insurance has paid and shown the amount they pre-billed at time of service was too much. Hard to believe they can run a business this way. We would certainly not recommend and will not be going back.
Feb 27th, 2024 -
J&M Fleming
Feb 21st, 2024 -
Laurie
Dr. Tudor is an excellent oral surgeon! He is knowledgeable and shares that knowledge when you have a question.
Feb 12th, 2024
About
Metro Dentalcare Specialty Center Burnsville - Oral Surgery
As trained medical professionals, our dedication to maintaining a safe environment through rigorous infection control procedures is at our core. We know that moving forward our commitment to your safety will be even more important. While continuing to meet traditional CDC and OSHA requirements, we are adopting some new, additional protocols. For example, we might wear additional PPE, request you wear a mask to your appointment, or take your temperature upon arrival. We may also ask you to wash your hands, request you wait in a treatment room or your vehicle instead of the waiting room, or request that you call in payment after your appointment. Metro Dentalcare Specialty Center Burnsville - Oral Surgery is your go-to practice for comfortable, caring dental treatment. For questions about what we can do for you or to schedule an appointment, call our office at (612) 638-1238.
Questions & Answers
Q What is the phone number for Metro Dentalcare Specialty Center Burnsville - Oral Surgery?
A The phone number for Metro Dentalcare Specialty Center Burnsville - Oral Surgery is: (612) 638-1238.
Q Where is Metro Dentalcare Specialty Center Burnsville - Oral Surgery located?
A Metro Dentalcare Specialty Center Burnsville - Oral Surgery is located at 14344 Burnhaven Dr, Burnsville, Minnesota 55306
Q What is the internet address for Metro Dentalcare Specialty Center Burnsville - Oral Surgery?
A The website (URL) for Metro Dentalcare Specialty Center Burnsville - Oral Surgery is: http://mdscburnsvilleoralsurgery.com
Q What days are Metro Dentalcare Specialty Center Burnsville - Oral Surgery open?
A Metro Dentalcare Specialty Center Burnsville - Oral Surgery is open:
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 3:00 PM
Saturday: Closed
Sunday: Closed
Monday: Closed
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Q How is Metro Dentalcare Specialty Center Burnsville - Oral Surgery rated?
A Metro Dentalcare Specialty Center Burnsville - Oral Surgery has a 4.3 Star Rating from 145 reviewers.
Hours
Ratings and Reviews
Metro Dentalcare Specialty Center Burnsville - Oral Surgery
Overall Rating
Overall Rating
( 145 Reviews )Kipp Galloway on Google
Very helpful, professional and will definitely go back again as needed.
Hit Hockey Admin on Google
I took my 87-year-old mother for a tooth extraction that she had scheduled previously. She was scheduled for a 12:45 appointment. The receptionists were unprofessional-laughing, giggling and pretty much ignoring their job duties. We finally were put into a room and were told that the x-rays did not indicate a tooth extraction was needed. This contradicted the purpose of us being there. We were told the dentist would be with us shortly we were left alone for over 2 HOURS. When we asked what was taking so long repeatedly during this two hour wait, we were told that the dentist needed to consult with us. We were NOT there for a consultation. We were there for a tooth extraction. They just didnt seem to understand that. The staff were rude, and again very unprofessional. We didnt seem to be getting any resolution and never saw a dentist in the over two hours. We spent there. We ended up leaving.
I would caution everyone to read the reviews and not frequent this location.
Oh, and Im sure theyll be a response at the bottom of this review, stating that they cant discuss private patient information and that we should call them. We wont be calling. We will only get the receptionist, and we dont prefer to go through that again.
John D on Google
Horrible customer service. Check the other reviews, it seems to be very common with this location. We experienced issues with incorrect billing on nearly every visit. Funny how its always in their favor where we are over-billed and prepay by hundreds of dollars at time of service. Then they will not return phone calls to reconcile the over billing even after insurance has paid and shown the amount they pre-billed at time of service was too much. Hard to believe they can run a business this way. We would certainly not recommend and will not be going back.
J&M Fleming on Google
Laurie on Google
Dr. Tudor is an excellent oral surgeon! He is knowledgeable and shares that knowledge when you have a question.
Overall Rating
Overall Rating
( 145 Reviews )Write a Review
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