Embassy Suites by Hilton Minneapolis North

Apr 5th, 2024

Apr 3rd, 2024

We stayed 2 nights st this location. The rooms are spacious and very clean. Staff upon checking were super nice. Breakfast was very good. We travel for business and stay at hotels almost every night. This was the first time housekeeping came in and made bed and restocked towels. We didn't ask for it but was pleasantly surprised l. Usually we have to go down and get our towels for second day. Only thing I wasn't happy about is I had food I brought from home and took downstairs to eat. Was told it wasn't allowed anywhere at tables. They said because you wouldn't take your own food to a restaurant. Actually I do all the time. I take my keto bread to make egg sandwiches at breakfast. I also take my homemade ranch for salads. I wasn't at a restaurant I was at my hotel.
Mar 31st, 2024

The good 1. The bar/restaurant staff was amazing. Seemed understaffed (2 people working both nights of our stay) but the staff was friendly and upbeat. Definitely the highlight of our stay. 2. The complimentary breakfast is very good. The omelet bar is fantastic. 3. We asked for down-free pillows and they brought them quickly. The bad The check-in staff seemed cranky. The place is a bit run down and *kind of* gross. 1. The swing-bar lock on the door was hanging by one loose screw(see photo) 2. Brown stuff on the bathroom door. We don't THINK it was poop, but it was gross. We wiped it off with a lysol wipe. 3. Dead ladybugs in the ice bucket and on the floor...(?!) 4. Blankets and sheets smelled strongly of bleach. There is a difference between the smell of clean sheets and bleach. 5. The room-desk was raggedy. Worn all around edges. 6. Other rooms had left room service dishes (bowls/plates/etc) in the hall and they stayed there our entire stay. 7. The chairs/tables in the bar seemed to be cracked and worn. Overall, I likely wouldn't stay here again. My wife and i were in town to see out kids compete in a show choir tournament. We got the executive suite and it was much too expensive for the quality.
Mar 5th, 2024

So
Mar 3rd, 2024