Home Services at The Home Depot

Oct 8th, 2021

Ordering is fine, delivery has been disappointing.
May 21st, 2021

We ordered and paid for 3 doors to be installed. It took 2 months for two to be installed, the third was measured incorrectly by their contractor, so needed to be reordered. A month later the third door arrived with damage, and needed to be returned. I called to ask when the THIRD attempt at door installation would take place, and it has been a week with zero information and extremely poor communication from multiple managers I have tried to reach for help. Going on three months+ and the job is not done. I would never recommend Home Depot to a friend and will not be using them in the future.
Aug 24th, 2014

This place is a joke - at least for window treatments. You have to go to the store to schedule the measure, wait a few days for the guy to have availability. Then physically go back to the store to place the order. Product is shipped to you (I had 5 boxes arrive over a span of 10 days, don't exactly have the space to store 7 foot boxes for weeks while awaiting installation). You aren't able to schedule installation until you have received all items then you have to call the store to tell them you've received everything. Then you wait for the installer to contact you (scheduling time is 2 weeks after I received everything). On top of that, the guy who measures and installs only schedules M-F during the day (latest he'd go was 3 pm and he wasn't happy about it). How convenient, not like I have a job or anything... :/ There has got to be a better way of doing this!!! Over $1500 and the order can't be tracked to automatically schedule installation for a day or two after delivery?! If I knew the process would be like this, I would never have gone through Home Depot and most likely I will never shop here again - especially for something needing installation.
Mar 15th, 2013