Metro by T-Mobile

J. Danielle Taylor _{on Google}

Sep 4th, 2021

Deserves negative stars. Middle aged man working there always acts inconvenienced having to help ppl. He wouldn't even let me use the stores wifi to get my service working again after a sim switch. GO TO ANY OTHER LOCATION FOR GOOD SERVICE

peter beasley _{on Google}

Jul 7th, 2021

Last week I experienced less than good customer service HOWEVER yesterday (6/30/2021) I had an EXCELLENT experience. He was able to work through the few small issues with my account, he was very helpful and explained things in a easy manner that I could understand. I thought it was going to be an unpleasant situation but it turned out to be easy and quick. I have dealt with the same employee a few times and every time he has been outstanding to work with.

Jose Mn _{on Google}

Jun 19th, 2021

I like this location , the MG help me and he is very good person

Lau Andre _{on Google}

Jun 15th, 2021

Bad service. No warranty. I bought a device, it doesn't keep charge. GM said he doesn't exchange or repair. I must pay again for new equipment or cancel service and leave.

Rachel Moore _{on Google}

Jun 15th, 2021

Man was rude, my 60 year old mother walked in to transfer her number/SIM card, the man present, sent her off stating she had to do it over the phone and Customer service was just giving him unnecessary extra work. Of course we couldn’t do it over the phone, screen is broken.
Went to a different location, better service.