Dan's Complete Automotive Care

Great customer service. Took my truck to be looked at after I heard a getting noise coming from the front of the vehicle. Their technician went for a ride with me and we were able to narrow it down to an issue with the 4 wheel drive. I was able to replace a simple part based on that diagnosis and fix the issue.
Feb 13th, 2024

Been going to dans for a few years now. It's not often I find a guy I can drop they keys off with an not have to worry about the service. Anything he's done has been spot on with what's been agreed upon.
Jan 28th, 2024

Dan replaced the transmission successfully after two trips to his shop, but he charged near 1000 more than estimated. Much of the time he cites conversations with me that never happened. Initially he said he was going to charge me 4600 to 4800 but ended up charging me around 5737. He also charged me 194 surcharge which I find out is for using a credit card. Had I know I could have used some other sort of payment. There is nothing on the walls of his shop that talks about this surcharge and he doesn't warn you.
Nov 28th, 2023

Dan replaced the transmission on our Nissan Altima successfully after two trips to his shop, but he charged near 1000 more than estimated. Much of the time he cites conversations with my spouse that never happened. Initially he said he was going to charge us 4600 to 4800 but ended up charging around 5737. He also charged us 194 surcharge which we find out is for using a credit card. Had we know we could have used some other sort of payment. There is nothing on the walls of his shop that talks about this surcharge and he did not mention it.
Nov 25th, 2023

I have had the worst experience here. I brought my car in on a Sunday night for an appointment for Monday, called the following day since now one reach out to update me about my car and the whole next week at that! It came to the point where I was calling so often I felt that I was being a bother or a nuisance at that point. I was also told that they looked at my car and they found the problem and when I called and yesterday I was told that my car wasnt even looked at. Communication was beyond poor half of the times I called to the shop i was redirected to voicemail and still no call back.. so currently my car has been sitting untouched weeks until yesterday i finally went and picked it up and no shocker it was no fixed after prompting me, my car would be fixed last Thursday. overall, Dan was a nice guy when I got in touch with him, but the business here is poor, very unprofessional overall, if you were looking for For a fast efficient shop this is not the place overall very disappointed beyond words.
Feb 12th, 2024