Chase Bank

Walked in, friendly faces trying to help immediately. Sent an international wire. Super good service.
Mar 31st, 2024

10 day hold on the entirety of a deposit is ridiculous, on top of outsourcing customer service overseas. Incredibly easy decision to close my account with them after this. Highly recommend banking with someone local or a military affiliated bank like USAA or Navy Federal. 0/5 stars for chase.
Nov 22nd, 2023

Went in to deposit $50,000 and set up an account. They said Id need an appointment. I needed the account asap so I asked if theres another chase bank around . They told me theres one in savage and kept laughing in my face. I thought it was weird but I said ok thank you and left. When I got to the savage location I seen that it was just an ATM/drive through bank (no one maned it) . Then it all made sense . They did it just to be a******* because they even said its a small chase in savage I go to sometimes , maybe its someone there who can help. This happened on 09/19/2023 . It was a guy who was of Asian decent and a Caucasian guy .
Oct 2nd, 2023

Just stopped in for help doing a wire transfer. I wish I caught her name, but the lady who helped us was SOooo nice and informative. I've been here just a handful of times, and it's always been pleasant. Just a note, there are typically not many people working at this location at one time, so I'd recommend calling ahead when possible
Sep 30th, 2023

One day, Google may allow zero stars instead of having to choose one. And when that day comes, I will come all the way back here just to give them 0/5 stars. Somehow a payroll check, issued by Chase, being cashed at Chase, wasn't allowed. This was after they endorsed the back and then told me that he could only deposit it, but I didn't have an account with Chase. So, okay, let's open an account? Nope. Not an option. The guy literally told me he recommended I take their bank issued check to Walmart to cash it. Lolol. Complete joke. Ironically, I probably would have gotten better service, my check cashed, and no issues because he endorsed it and then said he couldn't. So now we'll see if my electronic deposit into my CU works with an already endorsed check... Good fun!
Dec 22nd, 2023