Gate City Bank

The best Ive ever used, small town feel. people are courteous and friendly, Just makes things simple. I would recommend to anybody.
Jan 31st, 2024

I had trouble from the moment I opened my account. But the major trouble started when I had a semi large settlement check out in the account. I took out some right away and left the majority in there. Within days I went from $9000 to $.55. It was just the last month and a half ago sumner 2023 over Holliday weekend. Police where notified immediately. I had tons of evidence proving I was not doing what the bank was saying I was doing and it was all given to the police ( pictures taken, verbal statements) and the bank handled things very poorly and rudely. They in the end decided even with all info from police saying I was hacked said I still did it. Then ended up closing my account and keeping around $6500. They are the rudest people to work with and the worst bank around. It has been since found out I have been taken for identity fraud and I still do not get my money back.
Sep 14th, 2023

I would be weary of banking here. The branch manager, Tyler, is quite vindictive. I held 4-5 accounts here. Then they were closed one day because we had a disagreement. He had a smile on his face the entire time. Quite creepy.
Aug 4th, 2022

Apr 30th, 2022

The new app is terrible and hard to read. I think it's a little cartoonish. The old app was just fine.
Apr 15th, 2022