H&R Block
-
59 W Washington Ave Ste J
Zeeland, Michigan 49464 - 616-772-9800
Hours
Chamber Rating
-
Jenni Herrygers
Mar 25th, 2024 -
Linda Anderson
Mar 22nd, 2024 -
Karissa Monzo
If it was possible to give zero stars I would. This office is the most poorly run office I have ever seen. First off, their appointment scheduling makes zero sense. They scheduled me several different appointments in several different locations, all of which I didn't choose or schedule myself. I had some information I wanted to share with our "tax pro" before she started to make sure she had the correct information and asked for a call before she started. That call never came. I tried getting in touch with the office for 5 days. At one point I drove back to the office to talk with someone because they wouldn't call back or answer at their call center. The receptionist gave me the "direct line" and after I tried calling it at different times of the day on different days it was clear the line was disconnected and he gave me a bad number. We finally talked to the person filing our taxes and made an appointment to review everything today. Upon arrival (early for our appointment) we waited for our tax pro who ended up walking into the building at the exact time our appointment was due to start, therefore making our appointment start late because she couldn't be to work before that time to get set up. She also walked in wearing what looking like pajama pants. I certainly didn't have faith in her after that point. It was incredibly unprofessional. When she showed us our taxes she couldn't explain anything, and then told us we had to pay in this year. I knew something was wrong because she never asked for information about our 3 children so she didn't even have them in our federal return for the child tax credit. I refused to let her file our taxes and left. I came home and used a free website that was easy to manage, and I was able to file and rather than paying in almost 3,000 we are due to get a return. How this person can be called a "tax pro" and be considered an "expert" in this area when she couldn't file even the most simple of taxes is scary. Avoid the this office they all lack professionalism, and clearly they have no idea how to actually file taxes.
Feb 9th, 2024 -
Jazmin Rodriguez
What a joke I'm proud of what I do for a living and basic was told she doesn't believe I weld because my hands....like wow, how can someone so little informed can make such a comment is beyond me If you feel like you're getting ripped off, your correct, couldn't tell me why I'm getting charged for the same form 2x I ask why are there 2 charges for the same child tax credit...answer that's just how it is..... what an answer
Jan 21st, 2024 -
A.J. Green
Feb 11th, 2023
About
H&R Block
H&R Block tax professionals know taxes and can handle all your tax needs including maximizing your refund! Set up an appointment in your local H&R Block tax office or work with your tax consultant from home. Whether you come in to your local Zeeland H&R Block office to work with your tax pro or drop off your documents and go, your tax needs are our top priority. If you have filed a tax extension, our tax professionals can help you through the process and walk you through the requirements.
Products
- H&R Block Emerald Prepaid Mastercard
- H&R Block Emerald Advance
- Refund Transfer
- Refund Advance
- Tax Identity Shield
- Peace of Mind
- Second Look Review
- W-2 Early Access
Services
- Tax Preparation
- Tax Return
- Tax Planning
- Tax Professional Expertise and Advise
- Tax Resolution Services
- Tax Audit Support
- ITIN Services
Brands
- H&R Block
Languages
- English
- Spanish
Specialities
- 100% Accuracy Guarantee
- Highly trained Tax Pros who are required to pass specialty tax t
- Max Refund Guarantee
- Over 60 years of tax preparation experience
Payment Methods
- AMERICANEXPRESS
- CASH
- CHECK
- MASTERCARD
- TRAVELERSCHECK
- VISA
Questions & Answers
Q What is the phone number for H&R Block?
A The phone number for H&R Block is: 616-772-9800.
Q Where is H&R Block located?
A H&R Block is located at 59 W Washington Ave Ste J, Zeeland, Michigan 49464
Q What is the internet address for H&R Block?
A The website (URL) for H&R Block is: https://www.hrblock.com/local-tax-offices/michigan/zeeland/59-w-washington-ave/22498/?otppartnerid=9308&campaignid=pw_mcm_9308_9762&utm_medium=local
Q How big is H&R Block?
A H&R Block employs approximately 20+ people.
Q What days are H&R Block open?
A H&R Block is open:
Wednesday: 9:00 AM - 3:00 PM
Thursday: 9:00 AM - 8:00 PM
Friday: 9:00 AM - 8:00 PM
Saturday: 9:00 AM - 7:00 PM
Sunday: 9:00 AM - 6:00 PM
Monday: 8:00 AM - 9:00 PM
Tuesday: 9:00 AM - 7:00 PM
Q How is H&R Block rated?
A H&R Block has a 4.6 Star Rating from 62 reviewers.
Hours
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Ratings and Reviews
H&R Block
Overall Rating
Overall Rating
( 62 Reviews )Jenni Herrygers on Google
Linda Anderson on Google
Karissa Monzo on Google
If it was possible to give zero stars I would. This office is the most poorly run office I have ever seen. First off, their appointment scheduling makes zero sense. They scheduled me several different appointments in several different locations, all of which I didn't choose or schedule myself. I had some information I wanted to share with our "tax pro" before she started to make sure she had the correct information and asked for a call before she started. That call never came. I tried getting in touch with the office for 5 days. At one point I drove back to the office to talk with someone because they wouldn't call back or answer at their call center. The receptionist gave me the "direct line" and after I tried calling it at different times of the day on different days it was clear the line was disconnected and he gave me a bad number. We finally talked to the person filing our taxes and made an appointment to review everything today. Upon arrival (early for our appointment) we waited for our tax pro who ended up walking into the building at the exact time our appointment was due to start, therefore making our appointment start late because she couldn't be to work before that time to get set up. She also walked in wearing what looking like pajama pants. I certainly didn't have faith in her after that point. It was incredibly unprofessional. When she showed us our taxes she couldn't explain anything, and then told us we had to pay in this year. I knew something was wrong because she never asked for information about our 3 children so she didn't even have them in our federal return for the child tax credit. I refused to let her file our taxes and left. I came home and used a free website that was easy to manage, and I was able to file and rather than paying in almost 3,000 we are due to get a return. How this person can be called a "tax pro" and be considered an "expert" in this area when she couldn't file even the most simple of taxes is scary. Avoid the this office they all lack professionalism, and clearly they have no idea how to actually file taxes.
Jazmin Rodriguez on Google
What a joke
I'm proud of what I do for a living and basic was told she doesn't believe I weld because my hands....like wow, how can someone so little informed can make such a comment is beyond me
If you feel like you're getting ripped off, your correct, couldn't tell me why I'm getting charged for the same form 2x
I ask why are there 2 charges for the same child tax credit...answer that's just how it is..... what an answer
A.J. Green on Google
Overall Rating
Overall Rating
( 62 Reviews )Write a Review
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