Expert Mechanical Service

John Cummings _{on Google}

Dec 9th, 2021

I was really disappointed in my experience with this company, as I had a very good initial impression of them. I reached out to see if they could come work on a broken heater at our building. I scheduled an appointment with them for approximately 11:00am the next day, and paid someone to be there to let the workers in. at 3pm, 4 hours after the appointment time, no one had shown up and no one had called. I called the company, and they told me that, because I hadn't scheduled an earlier appointment time, the workers had gotten busy with other projects. I was told that I would get a call back about if they could still make it over that day - I never did. I understand that everyone is short on workers and overwhelmed right now. But please just be up front beforehand if you won't be able to keep an appointment, to save the customer the time and money of being ready for you, and please do not blame the customer when you don't show up.

Randall Mosley _{on Google}

May 18th, 2020

Grease is a very knowledgeable mechanic and price is reasonable