Shelby State Bank
-
8238 Whitehall Rd
Whitehall, MI 49461 - 231-894-9041
Hours
Chamber Rating
-
Joel Kruszynski
Feb 24th, 2023 -
Lance Sarazen
The bank is good that the banking app is not so good.
May 15th, 2021 -
Jaden Johnson
Nov 8th, 2018 -
Andrew Wolford
Do not bank here! Extremely rude employees bank tellers are not trained up on their policy and procedures. Tellers told me they could expedite the hold on a personal check, and the manager told me the opposite. They blamed USAA for holding a check which was not the case, SSB was holding the check from clearing. I was told 5 business days starting the day after the check was deposited early Monday morning. Well 5 full business days Tuesday-Monday and the check was still being held by SSB. Manager told me she would clear the check last friday however she failed to keep her word and failed to have the funds available within the 5 full business days. Tomorrow will be day 6 and to top it off I showed the reciever of the check my bank statement with the money withdrawn from my account the day it was processed. I understand a bank has to protect themselves from fraud however the way I was treated was very unnecessary. Absolutely rude and argumentative and all of it could have been avoided if I was originally told they cannot expedite personal checks for the reciever and the funds will not be clear and released on SSB's end until 6 business days starting the day after the check was cashed.
Jul 18th, 2020
Contact Info
- 231-894-9041
- (231) 894-9041
- (231) 893-8237
Products
- AGRICULTURAL LOANS
- BUSINESS ACCOUNTS
- CERTIFICATES OF DEPOSIT
- CHECKING ACCOUNTS
- COMMERCIAL LOANS
- HOME EQUITY LOANS
- IRAS
- MORTGAGES
- PERSONAL LOANS
Services
- ACCOUNTING
- BANKING
- BUSINESS LOANS
- BUSINESS SERVICES
- FINANCING AVAILABLE
- INSURANCE
- INVESTMENT SERVICES
- MONEY MARKET ACCOUNTS
- ONLINE SERVICES
- SAVINGS ACCOUNTS
- TRAVELERS CHECKS
Payment Methods
- AMEX
- Discover
- MasterCard
- Visa
Questions & Answers
Q What is the phone number for Shelby State Bank?
A The phone number for Shelby State Bank is: 231-894-9041.
Q Where is Shelby State Bank located?
A Shelby State Bank is located at 8238 Whitehall Rd, Whitehall, MI 49461
Q What is the internet address for Shelby State Bank?
A The website (URL) for Shelby State Bank is: http://www.shelbybank.com/whitehall
Q How big is Shelby State Bank?
A Shelby State Bank employs approximately 11-20 people.
Q Is there a key contact at Shelby State Bank?
A You can contact Kimm Griffin at 231-894-9041.
Q What days are Shelby State Bank open?
A Shelby State Bank is open:
Wednesday: 9:00 AM - 4:00 PM
Thursday: 9:00 AM - 4:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 4:00 PM
Tuesday: 9:00 AM - 4:00 PM
Q How is Shelby State Bank rated?
A Shelby State Bank has a 3.3 Star Rating from 3 reviewers.
Hours
Related Categories
Ratings and Reviews
Shelby State Bank
Overall Rating
Overall Rating
( 3 Reviews )Joel Kruszynski on Google
Lance Sarazen on Google
The bank is good that the banking app is not so good.
Jaden Johnson on Google
Andrew Wolford on Google
Do not bank here! Extremely rude employees bank tellers are not trained up on their policy and procedures. Tellers told me they could expedite the hold on a personal check, and the manager told me the opposite. They blamed USAA for holding a check which was not the case, SSB was holding the check from clearing. I was told 5 business days starting the day after the check was deposited early Monday morning. Well 5 full business days Tuesday-Monday and the check was still being held by SSB. Manager told me she would clear the check last friday however she failed to keep her word and failed to have the funds available within the 5 full business days. Tomorrow will be day 6 and to top it off I showed the reciever of the check my bank statement with the money withdrawn from my account the day it was processed. I understand a bank has to protect themselves from fraud however the way I was treated was very unnecessary. Absolutely rude and argumentative and all of it could have been avoided if I was originally told they cannot expedite personal checks for the reciever and the funds will not be clear and released on SSB's end until 6 business days starting the day after the check was cashed.
Overall Rating
Overall Rating
( 3 Reviews )Write a Review
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