Family Health Care - White Cloud

Good luck trying to get someone to answer the phone in the eye department. Apparently they don't want the business
Apr 2nd, 2024

Eye glasses ordered..the prescription was so messed up..3 months now, have to keep sending them back..498.00. My insurance paid..love the frame. But can't ware and see with them...if you have a choice, don't recommend getting glasses made by them.dont know about the dr. Never met them. NO COMMUNICATION BETWEEN EVERYONE THAT WORKS THERE!!. NEVER AGAIN!!!
Feb 10th, 2024

Feb 5th, 2024

If I could give none I would. My daughter gets called back for her eye exam and the assistant in the vision department didn't want me back in the room because the provider doesn't like parents back there. But there's signs all over that say a minor must be accompanied by an adult. It's been over 5 weeks since her exam and purchase of frames and I keep getting "they aren't in yet, we don't know anything" Next is a contact appt and they didn't give me the script, still waiting on that. Then I get a bill for all of it which insurances pays for part and I paid the exam fee already. Absolutely Garbage office to visit.
Jan 31st, 2024

My kids are patients at the dental clinic here. I appreciated the elevator option to get up the stairs because I have a disabled daughter. They have strict rules about no shows/late arrivals for Apts and you won't be able to stay a patient after a warning. DR Betsey is good with kids. She had to surgically remove alot of my son's teeth and she was good with explaining things n keeping parents informed. They take alot of insurances including some I had a very difficult time finding anyone else in the whole state of mi. I drive 2 hours to get to her office and I am thankful for their help they also help low income and offer sliding scale services. Thank you family health care center. Their also is a health clinic and vision center and pharmacy in same building. It's located on main rd in town and easy to find
Aug 14th, 2023