Marco's Pizza

Apr 7th, 2024

The pizza sauce is excellent. We go between the cauliflower crust which is thin and crispy to the regular which is very good too. Always a good amount of toppings. I get half and half and it's always right. The chicken wings are also the best in the city. Jayden was extremely pleasant today which is nice after a long day at work. All of the staff is usually very friendly and professional. They try to get your food out in a timely manner. Once I had delivery and it was delivered before the promised time and its always hot. This is my go to pizza place always!
Apr 7th, 2024

Great food friendly staff
Apr 6th, 2024

Jaden helped me
Apr 6th, 2024

I'd like to say it not was great but it was Ok, food was decent and could have been better but for the following reason. I walked in and ordered. The guy taking my order in the grey shirt could not have been more unhappy, or so it appeared. As he taking my order it was like ordering from a grumpy man who was leaning over the counter looking all over the place and away and not focusing on a customer that was reading a Spanish menu and didn't understand. Yes, I did not realize there was a menu in English until later LOL. In any event I kept looking up at the menu board. Mr. boredom completed my order but never offered any suggestions for my pizza, like a flavored crust-didn't realize it until after I ordered. Ok, so I could have noticed but I never been in there before, he could have said something at least so I ended up with an unfavorable crust, the pizza itself wasn't too bad. I ordered a Ham & Cheese sub. They come with onions, I again hadn't noticed and he again never said anything like "you want everything on it, onions, tomatoes, etc." Oh, Thank you for asking but I am allergic to onions and therefore won't have to throw out a full 12" sub because no one else is home to eat it-yep I did throw it out. If you don't care about the customer and you provide lazy service with a lazy attitude customers are likely to favor the hundreds of other pizza joints surrounding the area. While I was there another customer came in and had issues with his order. The young man handled it well and who knew who was right or wrong on the customers order, the customer should have received what he was talking about, especially when he said he has been a regular but will no longer visit. It just seemed like this crew was so unhappy. When I cam in there was a another girl who I thought was waiting and taking a seat in the small place. As my back was hurting I went back out into my truck to wait. After 10 minutes I went back in and one of the guys said they needed help and the girl left the front and went into the back. Wait, what??? Why don't you have seats in the back for your employees instead of taking one of the 4 seats in front. The rest of the crew , it seemed like they were so unhappy working and then complaining about the complaining customer. The young man in the black shirt did Ok, just don't like the whining though of other customers. The guy in the grey shirt was well, just there. Just seemed like a lethargic place and not paying attention and really lacking in care. A recommendation would be to treat all customers who come in or order from afar with respect and dignity and be involved, pretend you like your job or just leave, don't hurt the stores name. You have many good reviews perhaps I caught you all on a bad day but don't turn your bad day onto others and if someone complains, listen, don't speak until the customer is ready to listen, anyone can easily diffuse a bad customer. Give it a try. Parking: Would be nice to have ADA spots available in addition to the 3 curb side pick ups. Amazing.
Mar 31st, 2024