Genisys Credit Union

Angelica does not know how to do her job and is also very disrespectful and also is very slow do not go to her if you are in a rush
Mar 13th, 2024

I love this branch
Feb 5th, 2024

Bank left me hanging no response. After calling and getting approved for a loan. I got a called saying I'm already approved before ever giving a sorce of income. If the income is not enough for your loan I guess you never hear back. I would've liked to been informed more sent an email once that didn't go through had to sent email again. Everything was through the phone or email. I prefer giving my information in person.
Dec 8th, 2023

Jul 31st, 2023

I usually never have issues with this credit union; they have always been great, but my account was compromised and I called this branch frustrated (lack of any option or help from another branch) and the woman that answered the phone was VERY patient, understanding, kind and sought to do whatever she could to carefully explain the options I had to rectify my situation. She was amazing and handled herself professionally even when dealing with my frustration. It wasn't her fault my account was compromised and I tried to remember that. By the end, she was very sweet and I apologized like I should have. I 100% recommend this branch.
Jul 17th, 2023