Williams Refrigeration AC & Heating

Water heater not working. same day service, very professional and pleasant. My only problem was they told me that parts (they weren't needed at this time) were only covered under warranty if I had service done by the company that installed it. I told the tech that I called the manufacturer and was told warranty work can be done by any licensed company. I really prefer Williams Heating & Cooling, over the other company. So please don't give your customers false information.
May 12th, 2023

(Translated by Google) Excellent service (Original) Excelent service
Jan 23rd, 2023

Before calling this business I had another company come out and found my problem. My inducer motor went bad and they removed the motor (took 5 min), but they didn't have a replacement in stock and all the suppliers were out (was not charged). Called Williams to make a same day appointment (they were out within 4 hours) and I specifically told the lady on the phone that my inducer motor went bad and I needed a replacement. Service tech was in my house for less than 5 min, never touched the unit since the part was already off, made a couple calls and came back and told me there was one part left in their warehouse and came up with a quote of $907 for the (around $125) part and install. When I said no thank you they charged me an $89 service fee. Called Great Dane with the same information, quoted me $500 on the phone provided there was nothing else wrong, came out 3 hours later and did the install. I understand a business need to make money but over quoting by so much is crazy, then adding an $89 "diagnostic fee" when they didn't diagnose anything, just made some calls. Service: HVAC system repair
Dec 21st, 2022

I've been doing business with them for over 40 years! Always 110% satisfied, never any problems! Good honest people, reasonable prices, skilled experienced installers.
Nov 4th, 2022

I needed a tune up on my AC and the bottom was corroded ( its old ) Stephen was great he taped it for me did a great job tuning it up and he had to go in my attic to flush the line and he even changed my furnace filter while he was up there . I will definitely use this company again they also called me before they came and their prices are fantastic. Thank you for your friendly professional services Service: A/C system repair
Aug 30th, 2022