Metro by T-Mobile

Anita Long _{on Google}

May 2nd, 2023

I would like to say MetroPCS have a policy where you cannot return your phone. I purchase of loan because I wanted to upgrade my old phone took the new phone home for some reason it would take a long time for my calls to go through the phone just was not working out for me. So I read my I put a picture of my receipt honest review this is what my receipts said but once I get in the store everything changes don't understand if something is not working why is it that you cannot return the phone. The receipt say it returned a device accessories or within 60 days of the purchase date of a t Mobile 5G gateway. I had everything in the box when I say everything changes once I got into this is what the salesman said show me yours receipt I received no say that this is what my receipt says. So he ran me off another and on this reciept it says reprint so I only had half of the receipt. I have been with Metro PCS for a long time but you would think if my receipts said return within 14 days that they should honor that. Not give me another receipt that my original receipt did not say. This is my review about Metro PCS all I'm saying is if your receipt says something else honor what that customer receipt says not reprint another saying something else. This is my review. So now I have a new phone that I paid $236. Can't use.

Ray B _{on Google}

Feb 22nd, 2023

Helped me with my phone issue highly recommended !

Janie J _{on Google}

Sep 4th, 2022

I've been with Metro since the beginning and have been to many of Metro different stores.
By far this is The BEST Metro store I've ever been to
They are the nicest people I've ever dealt with thru Metro. If you have any problems with your phone they are Happy to Help with a on their face! I know I'm in good hands at this location!
THANK YOU for ALL your Help!
Janie