McLean Roofing And Siding
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321 E Maple Rd
Troy, MI 48083 - 248-524-1111
Hours
Chamber Rating
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Alvin S
I had a fantastic experience with Jim at McLean roofing. He was extremely friendly, professional and kept all of his promises. The price was very reasonable and the job was done when promised. He always answered my calls and additionally, he would surprise me with updates that werent really even necessary. I almost used another company that was slightly cheaper butJim did roofs on 2 homes for a relative so I decided to go with the known quantity. Glad I did. I was away at work when they did the job but 2 of my neighbors that were home were very impressed with the crew and one of them will probably hire McLean for their roof. Thank you for the wonderful experience
Jul 2nd, 2023 -
Kim Bokas
They were able to take care of it without a problem American Standard wanted to do a complete roof removal to take care of one shingle
Mar 16th, 2022 -
Arica Rose
Zero follow through from this company. Been in contact with the owner for over a month with a promise every week to show up and complete the work. They will schedule a day and time and never actually show. 1 star because the rating does not allow for zero.
Aug 3rd, 2021 -
Paul Siegemund
Very professional, honest and helpful.
Mar 3rd, 2021 -
John Reynolds
Like others have said, they are terrible at following up and calling back when you try to schedule something with them. It's been almost a month since I've tried to set up an appointment for a new roof when I was told I'd be called back "soon". I am a contractor myself in a different field and have seen this before - the customer service is generally poor with businesses like this. Based on reviews I am sure McLean does a quality job as far as roofing goes, but if there was an issue down the road, you wouldn't be able to rely on them to come out and fix it timely. Do not believe business owners when they act like they don't have 5-10 minutes to give you a quick call back within a week - it's nonsense. Even if you have enough business and can't fit anything else in, at least give your potential customers a call back to let them know. Certainly going elsewhere now as roofers are a dime a dozen.
Jan 13th, 2021
Contact Info
- 248-524-1111
Questions & Answers
Q What is the phone number for McLean Roofing And Siding?
A The phone number for McLean Roofing And Siding is: 248-524-1111.
Q Where is McLean Roofing And Siding located?
A McLean Roofing And Siding is located at 321 E Maple Rd, Troy, MI 48083
Q What is the internet address for McLean Roofing And Siding?
A The website (URL) for McLean Roofing And Siding is: https://www.troymcleanroofing.com/troy-office-and-showroom/
Q What days are McLean Roofing And Siding open?
A McLean Roofing And Siding is open:
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Q How is McLean Roofing And Siding rated?
A McLean Roofing And Siding has a 3.2 Star Rating from 28 reviewers.
Hours
Ratings and Reviews
McLean Roofing And Siding
Overall Rating
Overall Rating
( 28 Reviews )Alvin S on Google
I had a fantastic experience with Jim at McLean roofing. He was extremely friendly, professional and kept all of his promises. The price was very reasonable and the job was done when promised. He always answered my calls and additionally, he would surprise me with updates that werent really even necessary. I almost used another company that was slightly cheaper butJim did roofs on 2 homes for a relative so I decided to go with the known quantity. Glad I did. I was away at work when they did the job but 2 of my neighbors that were home were very impressed with the crew and one of them will probably hire McLean for their roof. Thank you for the wonderful experience
Kim Bokas on Google
They were able to take care of it without a problem American Standard wanted to do a complete roof removal to take care of one shingle
Arica Rose on Google
Zero follow through from this company. Been in contact with the owner for over a month with a promise every week to show up and complete the work. They will schedule a day and time and never actually show. 1 star because the rating does not allow for zero.
Paul Siegemund on Google
Very professional, honest and helpful.
John Reynolds on Google
Like others have said, they are terrible at following up and calling back when you try to schedule something with them. It's been almost a month since I've tried to set up an appointment for a new roof when I was told I'd be called back "soon".
I am a contractor myself in a different field and have seen this before - the customer service is generally poor with businesses like this. Based on reviews I am sure McLean does a quality job as far as roofing goes, but if there was an issue down the road, you wouldn't be able to rely on them to come out and fix it timely. Do not believe business owners when they act like they don't have 5-10 minutes to give you a quick call back within a week - it's nonsense. Even if you have enough business and can't fit anything else in, at least give your potential customers a call back to let them know. Certainly going elsewhere now as roofers are a dime a dozen.
Overall Rating
Overall Rating
( 28 Reviews )Write a Review
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