Toni Shaftner - Ross Mortgage

Working with Toni for the past month has been amazing. Toni explained everything and was patient the entire time and fought for the best rate for us. She didn't talk down to us because we were new and was very supportive when helping us purchase our first home. If you want the best outcome ask for Toni Shaftner as Ross Mortgage.
Mar 20th, 2024

My experience with Ross Mortgage was definitely top notch. I was introduced to Toni while my brother was purchasing a house, that he needed help with . I had a very bad experience with a mortgage company when I purchased my second house. I told myself I would never purchase or refinance another house unless I paid cash for it or hit the lottery. Toni definitely changed my mind after speaking with her, she is the most pleasant, easy going,and very professional business person I have ever dealt with. The other staff she works with to help with the mortgages were great too. Since I've met Toni she keeps me informed on the best rates and everything that could help with a mortgage , when I can make time to refinance I'm definitely going back to Toni. I will guarantee that after you meet Toni and the staff she works with the lasting impression will be WOW !! Thanks Toni , you are Awesome!!!
Mar 13th, 2024

Toni and Tammy were terrific to work with. both are knowledgeable and very responsive. we had a ton of questions and they answered them all in simple terms so we could understand fully. We highly recommend working with them, you will get first rate service.
Mar 6th, 2024

Toni is everything you can hope for in a mortgage lender-knowledgeable, responsive, and looking out for our best interests. She made the process very easy and was so patient with our questions along the way. Her knowledge and insight into the industry trends and rates helped us get the best terms for our mortgage that we could hope for. Toni is exactly the type of person you want working on your behalf. We would never work with anyone else!
Feb 24th, 2024

I thoroughly enjoyed working with Toni from Ross Mortgage! I initially started with another mortgage company and was let down. Toni stepped right in and stepped up to the plate! They listened to my needs and executed fully. I was a first time home buyer and I had MANY questions. She was patient and had MANY answers. I even recommended her to my family members and they came through for them as well. I would recommend Toni Thwaites from Ross Mortgage to anyone looking for a mortgage company!
Dec 5th, 2023