Crumm Insurance Agency
-
2959 Crooks Rd #1
Troy, MI 48084 - 248-649-6450
Hours
Chamber Rating
-
Lisa Mitchell
David is the rudest and most unprofessional person I have ever met. He doesn't have a clue about insurance or customer service. When I asked him for a copy of what I signed he took out one of the papers and refused to copy it he told me that was his own personal information on me, by law anything he has on me I have the right to have a copy of. Looking at my policy he got me insurance with a 0 comp. well when you are financing your vehicle and you don't own it yet you have to have full coverage. I have had enough run in's with that man I guess he forgot he works for the customer not the other way around. If he tries to set you up with an insurance company named National General (Integon National Insurance Co.) Be very careful with them I have had a nightmare on my hands.
Jul 25th, 2018 -
Lisa M.
The guy who work's there is very rude and unprofessional. I will be finding another agent. They have screwed up my insurance and that man does not know his insurance. This is the second time I have had an unpleasant experience with him and it is the last time I will be in there. He works for me I don't work for him.
Mar 28th, 2018 -
R. Lee Stevens
No one answers the phone, and no option for voicemail; current policy holder.
Feb 21st, 2018 -
Marlene Whittie
After my children obtained their drivers license, I began to shop around for the best insurance rates.. I was referred to Crumm by a friend. I was very impressed with the knowledge and personal service of Mr. Rea. He was able to look into many different companies that Crumm represents. With Mr. Rea's advice, I was able to save on my car insurance plus get better coverage. What more could you ask for?? I then switched my homeowners over as well, again, cheaper and more coverage. My Parents and other friends are now clients as well!
Nov 24th, 2017 -
KLS
I definitely recommend Crumm Insurance Agency. I began shopping for new auto coverage for a joint policy when my son purchased his first car. The rep I spoke with went above and beyond my expectations. She was very helpful, knowledgeable, patient with my numerous questions and made me feel just like family!
Nov 20th, 2017
Contact Info
- 248-649-6450
- (248) 649-6450
- (248) 643-6340
Services
- AUTO
- BOAT
- COMMERCIAL AUTO & TRUCK
- MOTORCYCLE
- RV
Payment Methods
- AMEX
- Discover
- MasterCard
- Visa
Questions & Answers
Q What is the phone number for Crumm Insurance Agency?
A The phone number for Crumm Insurance Agency is: 248-649-6450.
Q Where is Crumm Insurance Agency located?
A Crumm Insurance Agency is located at 2959 Crooks Rd #1, Troy, MI 48084
Q Is there a key contact at Crumm Insurance Agency?
A You can contact David Rea at 248-649-6450.
Q What days are Crumm Insurance Agency open?
A Crumm Insurance Agency is open:
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Q How is Crumm Insurance Agency rated?
A Crumm Insurance Agency has a 2.7 Star Rating from 7 reviewers.
Ratings and Reviews
Crumm Insurance Agency
Overall Rating
Overall Rating
( 7 Reviews )Lisa Mitchell on Google
David is the rudest and most unprofessional person I have ever met. He doesn't have a clue about insurance or customer service. When I asked him for a copy of what I signed he took out one of the papers and refused to copy it he told me that was his own personal information on me, by law anything he has on me I have the right to have a copy of. Looking at my policy he got me insurance with a 0 comp. well when you are financing your vehicle and you don't own it yet you have to have full coverage. I have had enough run in's with that man I guess he forgot he works for the customer not the other way around. If he tries to set you up with an insurance company named National General (Integon National Insurance Co.) Be very careful with them I have had a nightmare on my hands.
Lisa M. on Yelp
The guy who work's there is very rude and unprofessional. I will be finding another agent. They have screwed up my insurance and that man does not know his insurance. This is the second time I have had an unpleasant experience with him and it is the last time I will be in there. He works for me I don't work for him.
R. Lee Stevens on Google
No one answers the phone, and no option for voicemail; current policy holder.
Marlene Whittie on Google
After my children obtained their drivers license, I began to shop around for the best insurance rates.. I was referred to Crumm by a friend. I was very impressed with the knowledge and personal service of Mr. Rea. He was able to look into many different companies that Crumm represents. With Mr. Rea's advice, I was able to save on my car insurance plus get better coverage. What more could you ask for?? I then switched my homeowners over as well, again, cheaper and more coverage. My Parents and other friends are now clients as well!
KLS on Google
I definitely recommend Crumm Insurance Agency. I began shopping for new auto coverage for a joint policy when my son purchased his first car. The rep I spoke with went above and beyond my expectations. She was very helpful, knowledgeable, patient with my numerous questions and made me feel just like family!
Overall Rating
Overall Rating
( 7 Reviews )Write a Review
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