Froehlich's Kitchen & Pantry

Came in on a Sunday morning knowing it would be busy. We were told by a younger gentleman they were cleaning a few tables and it would be 5 - 10 minutes. Then an older gentleman came up out of nowhere and told us it would be 45 minutes to an hour. I simply stated "Oh! that was not what we had been told". He responded with "He (the other man) was wrong. We can't serve you." I understand that errors can happen. But there was no apology for the mix up or offer to put us on a wait list etc. It made us feel like our particular party was not welcome here. A little tact and consideration would have changed the interaction completely. Instead, I'm writing a negative review a full 24 hours later since it left such a sour feeling in many of our party members stomachs. I'm really disappointed since the interaction ran so counter to my experiences in Harbert county.
Mar 25th, 2023

Food : 4/5 | Service : 5/5 | Atmosphere : 4/5 More
Mar 20th, 2023

Food : 4/5 | Service : 4/5 | Atmosphere : 3/5 More
Mar 3rd, 2023

We stopped in for a quick bite of lunch! It was just the beginning of our wonderful first visit! Andrew was a charming and conversant server! When we dine out we love to learn more about others. The Deconstructed Cinnamon Roll was incredible as was the Caprese Frittata! After our super satisfying meal we walked around the expansive space that was filled with a huge variety of interesting delights! Everyone was cordial and welcoming! We had a nice chat with Derek, the floor manager, who excitedly shared his vast knowledge of so many products and services. As we toured everyone kept talking about Colleen Froehlich and how creative, talented and tireless she was! She shared a moment with us as we were leaving. What a treat this was! Thank you, everyone, for your genuine, warm hospitality! We will definitely be back!
Mar 20th, 2023

Stopped here for lunch and stayed to enjoy the magic that is Froelichs. We chose the Deconstructed Cinnamon Roll and the Frittata of the Day- the Caprese Frittata for sharing. The cinnamon roll is absolutely delicious-unlike any weve ever had before! Flaky light and the cinnamon spread thats lightly broiled on top is just perfect. And its for sale in the food shop located behind the dining area. The frittata was also light and flavorful. Enjoyed every bite!! Our server, Andrew was so friendly and attentive, too. So of course, after lunch we strolled around the shop and marveled at the eye catching food, beverage and decor displays. We met Derek, the floor manager and he invited us to try some of their freshly made coffee from beans they roast on site. Wow! We definitely bought a bag of the coffee. And we then met the owner, Colleen Froelich. She was warm and gracious and took time out of her busy day to talk to us. Just a lovely experience all round! Well be back soon!
Mar 13th, 2023