DSW Designer Shoe Warehouse

The store was clean and organized. They had many friendly associates on the floor to assist. I will be back.
Jan 22nd, 2024

Jan 19th, 2024

Jan 17th, 2024

I visited the Scheonherr and Hall Rd DSW today.. WOW!! The service there was absolutely Amazing!! Two Associate shout outs... 1.) Heather, who Kindly and Joyfully helped me find the exact winter boots in the correct size that I had been searching for. 2.) Grace, who rang up my purchase and then Happily and Magically was able to give me a great price. Thank you ladies I am incredibly Grateful to both of you and will only be shopping at this location from now on
Jan 15th, 2024

Just left the store Grace was lovely at checkout But literally every other woman working tonight on the floor had terrible customer service. Nobody greeted me walking into the store stayed for about an hour and made eye contact several times with different women but still no speaking or asking if I needed help which I actually couldve used They Followed me around the store but didnt bother to assist it was a bit intimidating to watch a group of employees huddle around talking and conversing But showing no interest in helping I would hate to play the prejudice card but I can only assume because the staff was very disconnected from the work place And stand offish I put my items on hold I'll be back tomorrow evening around the same time hopefully I get better customer service then
Mar 4th, 2024