Big Mike's Used Auto Parts

Mar 30th, 2024

If I could give zero stars I would I ordered several parts for my 2020 Durango, and had them shipped to California where I am the back gate window came broken. I called the next day as well as text and send pictures to the phone that Brian had been corresponding to me to let them know the window was broke and to try to get some kind of credit or have them ship me a new window. I receive no reply Brian or Big Mikes. I wait a couple weeks and call the office Brian, which by the way is very dismissive condescending and rude. When he speaks to customers told me I accepted the order and it was over a month ago. I tried to inform Brian I text the number that we had been corresponding on. He told me that was just yard number, which was a lie because He had been texting me every day on this number before I sent my money. Once they get your money, they will not respond and they will not give refund or credit for broken items that you receive. Beware of this business and Brian, he even tried to say I was threatening him when I informed him that I was going to dispute the charge With Zelle. They dont accept credit cards or debit cards only Zelle payments. I think this is another tactic to keep your money and make it harder for you to dispute the charge because once the money is taken off, Zelle things are much more complicated to get a refund.
Mar 20th, 2024

Poorly run and disorganized. Tricking people into coming there with false inventory. All the cars and thrown in the mud. Not a competitive junkyard. Clinging to junk as if its gold. Could have potential if they ran it more like a pick-a-part yard
Mar 9th, 2024

One stop recycled car parts, Customer service is A+
Mar 3rd, 2024

Always quick on delivering parts.
Feb 13th, 2024