Rzeppa Agency

The office staff is wonderful and extremely helpful when you need them. Their rates are the best around.
Jun 23rd, 2023

Diane and her team have been our Insurers for many years. They treat you as if you are their 'only' client. They follow up in a timely and professional manner... While there are many other insurers in Michigan to choose from, I feel my needs are 100% covered and any time I need help or have a question, they have been and always are there to assist. I wish more professional companies would follow their lead.
Jun 8th, 2023

Quick and friendly service. They are always so quick to help me with anything.
Dec 22nd, 2020

Oct 2nd, 2020

DO NOT USE THIS AGENT!! After speaking directly with Diane Rzeppa, I found her to be completely rude, and not whatsoever helpful. My family has been trying to straighten out issues with her for weeks with no resolve. Last week our phone call ended with her hanging up on me. When you've been with a company for so long you would think there would be a little more understanding. She does not want to work around our schedule and keeps calling during the day even though she's been told we cannot talk during the day. I cannot wait until our policies are actually transferred to a better and closer agent to us. Although Diane has been horrible to deal with we still like Farm Bureau.
Sep 21st, 2020