Spectrum
-
5815 Bay Rd
Saginaw, Michigan 48604 - (866) 874-2389
- Website
Hours
Chamber Rating
-
Robert Glover
Service center can be a slow at times, I had to return some equipment on two occasions, both times the service representative wasn't able to get into the computer system, resulting in me having to receiving a hand written receipt. The problem I encountered from the first return was unbelievable, instead of taking the equipment off my bill, Spectrum charged my account the full price of the equipment. I was told by phone representative, that I had to take my receipt into the service center so they could verify the transaction. That was another 45 minutes wait. I'm still waiting to see how the second return works out. I'm praying for better results.
Apr 11th, 2024 -
Ty
Apr 7th, 2024 -
Jose Galan
Scheduled appointment online selected mobile reason for visit. Get called to counter. Asked what my issue was. I responded mobile billing. Was she can't help my they don't do mobile here. My response is I bought phone here ???? Again can't help you. Well how about internet and cable service interrupt ions at least once a week. Her response was probably equipment. Wow.
Apr 3rd, 2024 -
Knight Rider
A lot of great phones at low prices
Apr 2nd, 2024 -
Pablo Kickasso
Terrible customer service. Had to wait 4 days for a new box because their equipment was faulty. Then took forever to get service once in line.
Mar 30th, 2024
About
Spectrum
Switch to Spectrum: The best broadband Internet service provider near you with Mobile + Cable TV services.Visit your local Spectrum Store at 5815 Bay Rd. Shop Internet, new products, upgrade services, pick up or return equipment and, pay your bill. Get the help you need with Internet for the home, mobile, cable and live TV services and more at your local Saginaw Spectrum store.You can also:- Find home Internet and business Internet services - Experience Xumo live TV streaming - Browse the latest mobile products: cell phones, smartwatches, tablets and accessories from Apple, Samsung and Google - Bring your own device and save when you switch to Spectrum Mobile - Pay your bill or get account information - Solve any service-related issues - Exchange, pick up, or return equipment
Services
- Pay My Bill
- Mobile Demo In-Store
- Spectrum Mobile, Video, Internet and Phone
- Self Install Kits
- Demo Center
- Equipment Exchange
- Online Reservations
Payment Methods
- CASH
- DISCOVER
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for Spectrum?
A The phone number for Spectrum is: (866) 874-2389.
Q Where is Spectrum located?
A Spectrum is located at 5815 Bay Rd, Saginaw, Michigan 48604
Q What is the internet address for Spectrum?
A The website (URL) for Spectrum is: https://www.spectrum.com/locations/mi/saginaw/5815-bay-rd?cmp=yxt&y_source=1_NTgyNjE1MC01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
Q How big is Spectrum?
A Spectrum employs approximately 20+ people.
Q What days are Spectrum open?
A Spectrum is open:
Saturday: 10:00 AM - 8:00 PM
Sunday: 12:00 PM - 5:00 PM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM
Q How is Spectrum rated?
A Spectrum has a 3.2 Star Rating from 1174 reviewers.
Hours
Ratings and Reviews
Spectrum
Overall Rating
Overall Rating
( 1174 Reviews )Robert Glover on Google
Service center can be a slow at times, I had to return some equipment on two occasions, both times the service representative wasn't able to get into the computer system, resulting in me having to receiving a hand written receipt. The problem I encountered from the first return was unbelievable, instead of taking the equipment off my bill, Spectrum charged my account the full price of the equipment. I was told by phone representative, that I had to take my receipt into the service center so they could verify the transaction. That was another 45 minutes wait. I'm still waiting to see how the second return works out. I'm praying for better results.
Ty on Google
Jose Galan on Google
Scheduled appointment online selected mobile reason for visit. Get called to counter. Asked what my issue was. I responded mobile billing. Was she can't help my they don't do mobile here. My response is I bought phone here ???? Again can't help you. Well how about internet and cable service interrupt ions at least once a week. Her response was probably equipment. Wow.
Knight Rider on Google
A lot of great phones at low prices
Pablo Kickasso on Google
Terrible customer service. Had to wait 4 days for a new box because their equipment was faulty. Then took forever to get service once in line.
Overall Rating
Overall Rating
( 1174 Reviews )Write a Review
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