Xfinity Store by Comcast Branded Partner
-
26350 Eastgate Blvd
Roseville, Michigan 48066 - (800) 934-6489
- Website
Hours
Chamber Rating
-
Dave S
Employees didnt check anyone in said have a seat. Kept skipping over me. Waited 40 minutes with no help. 7 people went ahead of me that came in after. I went to the Harper location totally different experience.
Apr 2nd, 2024 -
Nicole Pazzi
Thank you Rico! You really made our experience a LOT easier! We will recommend you to others! I
Feb 21st, 2024 -
Tim Henderson
Had a great experience with the whole staff.Very knowledgeable and helpful.They got me from a ridiculous $205 bill a month for cable and internet. Now Ive cut of cable and just have internet and streaming instead. Saved me almost $100 a month. Really appreciate them taking their time to walk me through step by step. Highly recommend this location. Unfortunately forgot name of the person that helped me but again entire staff was great.
Feb 9th, 2024 -
Hunter Beresford
Terrible customer service
Feb 1st, 2024 -
Jennifer Parks
My husband and I came into the store for assistance on Saturday. We sat there for about a good 20-30 min and thought we were being assisted to be led astray without a solution. Due to a block on my home I was told to bring in evidence of my existence. I did just that and the store clerk whom helped me and or at least I thought he was. Have me a fake ticket number and claim to have submitted the ticket that my proof was in the system. I was told that I should hear from someone within 72 hours if not sooner. I decided to reach out Monday as something seemed a bit off to me especially the email I was told to send my information to. After speaking with a rep on Monday they could not locate the sold called ticket number that he submitted. Then come Tuesday I ran everything by another phone rep and was told the same thing no one could locate this so called ticket number. Called again later that day and boom the rep says that the ticket number was coming up for a home in Pennsylvania! I live in MICHIGAN!! Again nothing so after going through a circus and still am no one seems to be able to resolve this matter. THIS IS RIDICULOUS! Young lady offer to help me out as I have to send more documents and she informed me that once I went into the store they shouldve been able to move the block and began services for me since I brought the proof. WHATS GOING ON HERE!!!
Mar 31st, 2024
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Questions & Answers
Q What is the phone number for Xfinity Store by Comcast Branded Partner?
A The phone number for Xfinity Store by Comcast Branded Partner is: (800) 934-6489.
Q Where is Xfinity Store by Comcast Branded Partner located?
A Xfinity Store by Comcast Branded Partner is located at 26350 Eastgate Blvd, Roseville, Michigan 48066
Q What is the internet address for Xfinity Store by Comcast Branded Partner?
A The website (URL) for Xfinity Store by Comcast Branded Partner is: https://www.xfinity.com/local/mi/roseville/26350-eastgate-blvd.html
Q What days are Xfinity Store by Comcast Branded Partner open?
A Xfinity Store by Comcast Branded Partner is open:
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
Sunday: 10:00 AM - 6:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Q How is Xfinity Store by Comcast Branded Partner rated?
A Xfinity Store by Comcast Branded Partner has a 3.7 Star Rating from 50 reviewers.
Hours
Ratings and Reviews
Xfinity Store by Comcast Branded Partner
Overall Rating
Overall Rating
( 50 Reviews )Dave S on Google
Employees didnt check anyone in said have a seat. Kept skipping over me. Waited 40 minutes with no help. 7 people went ahead of me that came in after. I went to the Harper location totally different experience.
Nicole Pazzi on Google
Thank you Rico! You really made our experience a LOT easier! We will recommend you to others! I
Tim Henderson on Google
Had a great experience with the whole staff.Very knowledgeable and helpful.They got me from a ridiculous $205 bill a month for cable and internet. Now Ive cut of cable and just have internet and streaming instead. Saved me almost $100 a month. Really appreciate them taking their time to walk me through step by step. Highly recommend this location. Unfortunately forgot name of the person that helped me but again entire staff was great.
Hunter Beresford on Google
Terrible customer service
Jennifer Parks on Google
My husband and I came into the store for assistance on Saturday. We sat there for about a good 20-30 min and thought we were being assisted to be led astray without a solution. Due to a block on my home I was told to bring in evidence of my existence. I did just that and the store clerk whom helped me and or at least I thought he was. Have me a fake ticket number and claim to have submitted the ticket that my proof was in the system. I was told that I should hear from someone within 72 hours if not sooner. I decided to reach out Monday as something seemed a bit off to me especially the email I was told to send my information to. After speaking with a rep on Monday they could not locate the sold called ticket number that he submitted. Then come Tuesday I ran everything by another phone rep and was told the same thing no one could locate this so called ticket number. Called again later that day and boom the rep says that the ticket number was coming up for a home in Pennsylvania! I live in MICHIGAN!! Again nothing so after going through a circus and still am no one seems to be able to resolve this matter. THIS IS RIDICULOUS! Young lady offer to help me out as I have to send more documents and she informed me that once I went into the store they shouldve been able to move the block and began services for me since I brought the proof. WHATS GOING ON HERE!!!
Overall Rating
Overall Rating
( 50 Reviews )Write a Review
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