DHL Express ServicePoint

Hours

Friday:
9:00 AM - 7:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 7:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 7:00 PM
Thursday:
9:00 AM - 7:00 PM

Chamber Rating

Verified Member
2.9 - (258 reviews)
96
25
18
8
111
Read Our 258 Reviews

Chamber Rating

Verified Member
2.9 - (258 reviews)
96
25
18
8
111
  • Frank Harbison

    After sitting at their facility for over a week according to the tracking number, they tried to deliver to the wrong address. Then they sent an email saying they will hold it at their facility for us to pick up. We drove over an hour to the facility only to be told it was out for delivery. The package had been in our area for two weeks and I still don't have it.
    Jan 8th, 2024

  • Angelina Canete

    they delivered my package to the wrong address after being a week late. Never received my package
    Jan 7th, 2024

  • Mila Jo

    I wish I could give this place a 10/10! Diana was so helpful! She went over and beyond to resolve my issue. By far the best customer service I've ever experienced! Thank you so much!
    Jan 1st, 2024

  • Heather

    Very helpful. I cant be upset with them for mistake that the 800 number made. They have been nothing but kind.
    Dec 30th, 2023

  • Melissa M

    Lost my packages, says delivered but never delivered it amd took about 20 minutes to investigate before saying sorry don't know what to tell you nothing we can do for you...how about call the driver that was jusr here to see where they put my package. Unacceptable.
    Dec 30th, 2023

Read Our 258 Reviews

About
DHL Express ServicePoint

From Alaska to Argentina, DHL Express offers conveniently located DHL Service Points, making international shipping simple and cost-effective for businesses and consumers. Each location is professionally-staffed by international experts, offering a variety of day and time-definite international services for shipping documents and packages to more than 220 countries and territories across the globe.

Contact Info

Payment Methods

  • AMERICANEXPRESS
  • APPLEPAY
  • CHECK
  • DISCOVER
  • MASTERCARD
  • VISA

Images

Questions & Answers

Q What is the phone number for DHL Express ServicePoint?

A The phone number for DHL Express ServicePoint is: (800) 225-5345.


Q Where is DHL Express ServicePoint located?

A DHL Express ServicePoint is located at 6340 Middlebelt Road, Detroit, Michigan 48174


Q What is the internet address for DHL Express ServicePoint?

A The website (URL) for DHL Express ServicePoint is: https://locations.us.express.dhl.com/mi/detroit/6340-middlebelt-road?y_source=1_ODQyNzQwNy01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D


Q What days are DHL Express ServicePoint open?

A DHL Express ServicePoint is open:
Friday: 9:00 AM - 7:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM


Q How is DHL Express ServicePoint rated?

A DHL Express ServicePoint has a 2.9 Star Rating from 258 reviewers.

Ratings and Reviews
DHL Express ServicePoint

Overall Rating

Overall Rating
( 258 Reviews )
96
25
18
8
111
Write a Review

Frank Harbison on Google

image After sitting at their facility for over a week according to the tracking number, they tried to deliver to the wrong address. Then they sent an email saying they will hold it at their facility for us to pick up. We drove over an hour to the facility only to be told it was out for delivery. The package had been in our area for two weeks and I still don't have it.

Business Response on Google Jan 7th, 2024
Hi Frank, I understand your frustration, and I'd be more than happy to assist you. Please email more details along with, your name, address and tracking number to [email protected]. Thank you, Ken

Angelina Canete on Google

image they delivered my package to the wrong address after being a week late. Never received my package


Mila Jo on Google

image I wish I could give this place a 10/10! Diana was so helpful! She went over and beyond to resolve my issue. By far the best customer service I've ever experienced! Thank you so much!


Heather on Google

image Very helpful. I cant be upset with them for mistake that the 800 number made. They have been nothing but kind.


Melissa M on Google

image Lost my packages, says delivered but never delivered it amd took about 20 minutes to investigate before saying sorry don't know what to tell you nothing we can do for you...how about call the driver that was jusr here to see where they put my package. Unacceptable.


Load More Reviews

Overall Rating

Overall Rating
( 258 Reviews )
96
25
18
8
111

Write a Review

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