Goodyear Auto Service

Damaged oil pan thread during oil change visit.
Mar 24th, 2024

Bill was great to deal with. A real home town feeling and service.
Feb 28th, 2024

Dont go there for any service. You will wait there for at least 30 minutes.
Jan 22nd, 2024

I bought a set of tires a year ago which includes free rotations. I make an appointment at 1pm yesterday for that and a tune up. Well are you getting a tune up or a diagnostic testing? I explain my KIA has a 5 yr warranty which expires next month - I need to know if anything is wrong - like the transmission- he says what warranty? I should have left then. He tells me after looking at it / it will be a few hours. I say how many hours and do you offer any transportation-he says he doesnt know - I grab an UBer home. At 5:10 I receive a call that its all set but they close at 5pm - its 5:10 - I ask how do I get my car? I was thinking a drop key? He laughs and says you walk in and pay for it. So RUDE. I could say other words but Ill decline. $20 later in UBer fees I pick my car up. If I had a time to be back I would have arranged a ride back. I receive a statement of an oil change I declined for $89 ??? Why? I receive a receipt for spark plug changes and a engine cleaning - all for $398. I DID NOT receive a print out of a diagnostic testing like I have at every other service station. Who even knows if that happened. I plan on going to another service station to have everything rechecked. This wasnt funny and his name was Tom. NEVER Again!
Nov 16th, 2023

No one new to tires and oil change should work here ever! This is the most horrible place I've ever worked! No teamwork! Manager lies all the time. Will choose to chew you out over simple things when customer is waiting on their vehicle then say you took to long you need to be more professional. I had 2 days of real training videos and and then was put in the back to work. The tire machine is broken in a lot of places. Parts worn out, lift 2 has been broke 3 months and was never tagged. I decided enough was enough and put in my two weeks then manager has been cleaning and getting all the things done that should have been done 3 months ago to cover himself from upper management. I feel I was fully mistreated in many ways. It was better to yell at me then fall in and help to get the customer out the door and taken care of. Then would go up front and blame the problem on the worker, manager and co workers that have experience. When you ask how to do something, will walk right past you and say nothing. Manager even tried to get me to open my Goodyear accounts for him to check off that I had completed my training when I had only watched 4 videos, that's a huge no no as well! DONT WORK HERE
Oct 18th, 2023