Anderson Brothers Cleaning and Restoration

Had our ducts cleaned by Andersen Brothers. 22 registers for ~$560 we were happy with the price and it was nice to be able to pay with credit card. The guys who came were nice and cleaned up after themselves upstairs, but not so much in the basement. The filter I installed the day prior is now trashed. Caked with dust and dander from the duct cleaning. The return was also filled with dust/dander. I had to vaccum out the return leg upstream of the filter, there was so much. The patch job they did on the return ductwork was falling off as well, I had to repair it with aluminum tape.
Jul 10th, 2022

We scheduled a time for our dryer vents to be cleaned. Eric showed up an hour late. When they were finished, lint was everywhere including under the dryer before he pushed it back in its place. He didn't reconnect our dryer vents which we didn't realize until the next morning when we turned it on and lint blew out the top. We noticed that our washing machine lid was caved in so we checked our ring camera. Eric (who isn't a small guy by any means) was using the washing machine as a step ladder to reach the vents. Our washing machine is less than a year old. We called to talk to the owner and Eric showed up unannounced when my wife was home. He denied anything happened even though we had proof it happened, which I would be glad to attach to anyone asking. He tried "fixing" the problem by forcefully punching the dent on the washing machine lid from the inside so hard that this threw off the sensor on the lid door. My wife told him that she was uncomfortable and he needed to leave. We sent videos of what happened to the owner Marc Anderson. Marc blew us off, didn't apologize, didn't offer any refund. He showed up unannounced without calling beforehand when we weren't home, saying he was trying to make it right, but couldn't schedule a proper time to come over. We were more than patient, but my mind was blown by this whole experience. The whole ordeal was $200 (not including the damage to the dryer.) Stay away from this company.
May 7th, 2022

Feb 22nd, 2022

Sep 14th, 2021

We scheduled a time for our dryer vents to be cleaned. Eric showed up an hour late. When they were finished, lint was everywhere including under the dryer before he pushed it back in its place. He didn't reconnect our dryer vents which we didn't realize until the next morning when we turned it on and lint blew out the top.  We noticed that our washing machine lid was caved in so we checked our ring camera. Eric (who isn't a small guy by any means) was using the washing machine as a step ladder to reach the vents. Our washing machine is less than a year old. We called to talk to the owner and Eric showed up unannounced when my wife was home. He denied anything happened even though we had proof it happened, which I would be glad to attach to anyone asking. He tried "fixing" the problem by forcefully punching the dent on the washing machine lid from the inside so hard that this threw off the sensor on the lid door. My wife told him that she was uncomfortable and he needed to leave. We sent videos of what happened to the owner Marc Anderson. Marc blew us off, didn't apologize, didn't offer any refund. He showed up unannounced without calling beforehand when we weren't home, saying he was trying to make it right, but couldn't schedule a proper time to come over. We were more than patient, but my mind was blown by this whole experience. The whole ordeal was $200 (not including the damage to the dryer.) Stay away from this company.
Apr 28th, 2022