Cricket Wireless Authorized Retailer

Troyle Blaylock _{on Google}

Feb 18th, 2023

Cricket can't even open on time store was to be opened at ten am it's now 10:30 still not open

Ellis Arispe _{on Google}

Jun 21st, 2023

Extremely rude representatives, asking "what you need" as soon as I walk into the store, I begin to tell one rep how I need them to look at my phone for a hotspot issue. My conversation was interrupted by another rep who said they could do nothing for me, not even bothering to take my phone and Furthermore telling me, "I'm sorry you wasted your time coming." And "you're not listening to me" even though he did not understand my issue about my hotapot, not my mobile data. Long story short, I called customer support while in store just to have the rep yell at me from across the store what to tell the support lady. It's ironic how they had no intrest in knowing my issue or getting it resolved but as soon as I get on with support they want to control the narrative and seem like they are doing what they can to help. I will be making my experience known to cricket customer care.