Agri-Valley Services

Customer service is beyond a joke Do you pay them extra to be rude? Person on the phone almost seemed like they were making a game out of how rude they could be on the line
Feb 22nd, 2024

Updating Jan 2024: Service goes out multiple times per DAY. I can't watch a two hour movie without it going out. I can't play video games without it going out mid-game. If I am having an Internet phone call with someone, the odds are, it will disconnect me. It was so much better when I first joined but it is deteriorating almost daily. Still better than CenturyLink, which is why I didn't give them 1 star. However their service goes out frequently. 2 to 3 times a week, it goes out right after midnight. Right now it has been out for 9 hours or so. I do EVERYTHING on the internet and this is killing me.
Jan 30th, 2024

Avs is like the questionable boyfriend they're all right but sometimes they break down and promise they will get better they don't. (One year later) . AVS has proven they don't care about the quality of their service or their customers. The service spotty through out the entire day and crashes every couple hours. Customer service will say anything to get you off the phone and in the small chance they have someone come out to "fix it" they try and say ur stuff is broken and u need to buy some else that doesn't fix the problem but puts more money in their own pocket
Nov 15th, 2023

10 Megabit speeds for $55, if you're lucky, and disconnects randomly throughout the day. Their towers are over-crowded, as well, which results in less performance and more money for them. Look into Satelite or 5g Internet from cellular providers before settling for Agrivalley. I'm sadly stuck with this until fiber is available in my area from other ISP's as it's my only option.
Nov 14th, 2023

Trying to stream a sporting event on TV with the best package available have had issues before because they have told me too many device ok so when I was streaming this I had issues and disconnected every device from the internet but the streaming device still having lag issues frequent buffering and just a total drop of service also I can see the tower right from my bedroom window but everytime I call and inquire they always say excellent to perfect connection on there end.... something isn't adding up somewhere love the company love how prompt they are in responding to my issues now if they would just solve them.
Oct 17th, 2023