Pellston Lodge

Hotel staff is very disgruntled, hot tub had poop in it, over charged my sister, gave her a set discounted rate renigged on it and charged her more than original booking price, charged her multiple different charges and still says she owes money when we showed proof of the charges on her card. They called the cops on her and now have tresspassed her and even me for trying to clear up the mess since she was already out of state and I didnt even stay there although I paid for a swim pass now that I cant even use without being tresspassed
Apr 7th, 2024

The room was really nice I love the open jacuzzi room I went and grabs snacks and drinks and the service was good I didnt have to wait the employee came right out when I walked up to the register with my snacks and the location was great not to far and its definitely a place where you can take a nice, fun weekend with your significant other! And even take your kids to the pool and have a blast. Theirs a hot tub. And the breakfast in the morning. So good!
Feb 15th, 2024

Absolutely amazing staff!!! Had a birthday party for my daughter here and stayed the night with 6 12 yr old girls and they were more than accommodating! Every single staff member I talked to was extremely pleasant!! I thought for sure they were going to get annoyed (as I would) with that many kids but they were completely the opposite. The room was clean and the pool was open, also had a hot breakfast bar! Absolutely amazing experience. Thank you!!!
Feb 7th, 2024

Stayed January 25-28. Very clean rooms. Staff was friendly. Whoever owns or manages this place takes great pride in keeping it up nice.
Feb 1st, 2024

Arrived to our room to find something red staining the wall paper near the bed. Beds were lumpy but clean. Pool and hottub were so chemically loaded our eyes burned and it leached the color out of our suits. We left to go to the airport restaurant and as soon as we stepped out there was a 6 foot ice patch that hadn't been salted even though there was a sign warning of falling ice from the roof. A member of my family fell as soon as she stepped out the door. Staff apologized but had nothing else to offer over our ruined suits or her fall.
Jan 28th, 2024