Brumley & Bloom

Thank you!!

Thank you so much!

Hello Martin,Thank you for taking the time to share your feedback with us. We appreciate your input and would like to address your concerns regarding our pricing and mislabeled plants. I spoke with out staff and it sounds like you may have just stopped in! Im sorry it wasnt the experience you were hopping for.We want to assure you that we are committed to providing our customers with the best value for their money. We carefully consider various factors, such as the quality of our products, the materials used, and the craftsmanship involved, when determining our prices. We strive to ensure that our pricing is fair and competitive within the market.However, we understand that perceptions of pricing can vary, and we apologize if you feel that our items are overpriced. We value your feedback and will take it into consideration as we continuously evaluate and adjust our pricing strategy to better meet our customers' expectations.Regarding the mislabeled plants, we sincerely apologize for any confusion caused. We make every effort to accurately label our products, but mistakes can occasionally occur. Please reach out with discrepencies to [email protected] I would be happy to address these. We appreciate you bringing this to our attention, and we will investigate the matter further to prevent future occurrences.Your satisfaction is of utmost importance to us, and we would like the opportunity to make things right. Please reach out to our customer support team so that we can personally assist you and address any specific concerns you may have.Once again, we apologize for any inconvenience caused and thank you for your understanding. We value your support and hope to have the chance to serve you better in the future.Warm regards,Rachel