Charlotte Russe

Charlotte Russe
  • 1982 W Grand River Ave Unit #249
    Okemos, MI 48864
  •   517-347-9051

Hours

Tuesday:
11:00 AM - 8:00 PM
Wednesday:
11:00 AM - 8:00 PM
Thursday:
11:00 AM - 8:00 PM
Friday:
11:00 AM - 8:00 PM
Saturday:
11:00 AM - 8:00 PM
Sunday:
12:00 PM - 6:00 PM
Monday:
11:00 AM - 8:00 PM

Chamber Rating

3.6 - (42 reviews)
17
10
4
2
9
Read Our 42 Reviews

Chamber Rating

3.6 - (42 reviews)
17
10
4
2
9
  • Jena Thorp

    Love their deals on jeans and sweats, and the quality is great for the price.
    Mar 9th, 2024

  • Haylee Lauer

    I like the stores clothes but cleanliness of the store is a 0/10 it's absolutely disgusting in there. And the workers simply do not care, I had to wait till they were done talking to ask for a dressing room then one of them interrupted me and told me they were open then went back to their conversation. I do not want to go back there.
    Oct 14th, 2023

  • Baby trons mami

    Store was sloppy. Mesy and staff was rude as soon as me and my friends walked in the staff was cussing and had no manners what so ever its ghetto.And the clothes i seen had a few stains and there was a smushed bug on the floor This place should not belong in a mall it is like a thrift shop. This is nasty and the staff is so snotty and cant have any respect for shoppers when they are shopping they are being loud and inappropriate They need new staff ASAP!!
    Sep 3rd, 2023

  • suzie Khalaf


    Mar 13th, 2023

  • Tracy Fernandez

    The customer service in this store is very bad ..my daughter and I were not greeted upon entry as we were shopping we were never asked if we needed help ....my daughter found a pair of jeans she wanted to buy and asked for a fitting room and the manager of the store said that the store was closed and she couldn't get into the fitting rooms we had 10 minutes left . The store was still open I asked if she could try them on we had 10 minutes left before the store closed .the manager had a really bad attitude and said we are closed but I guess .I said forget it we are not spending are money here and she told us we could leave her store and get out. Very very rude manager if you don't want this store to close I would get rid of the store manager at this location. As she does not know how to talk to customers at all
    Feb 21st, 2023

Read Our 42 Reviews

About
Charlotte Russe

Charlotte Russe is located at 1982 W Grand River Ave Unit #249 in Okemos, Michigan 48864. Charlotte Russe can be contacted via phone at 517-347-9051 for pricing, hours and directions.

Contact Info

  •   517-347-9051

Payment Methods

  • MasterCard
  • Visa

Questions & Answers

Q What is the phone number for Charlotte Russe?

A The phone number for Charlotte Russe is: 517-347-9051.


Q Where is Charlotte Russe located?

A Charlotte Russe is located at 1982 W Grand River Ave Unit #249, Okemos, MI 48864


Q What is the internet address for Charlotte Russe?

A The website (URL) for Charlotte Russe is: https://charlotterusse.com/pages/store-locator


Q How big is Charlotte Russe?

A Charlotte Russe employs approximately 20+ people.


Q Is there a key contact at Charlotte Russe?

A You can contact Julia Featherly at 517-347-9051.


Q What days are Charlotte Russe open?

A Charlotte Russe is open:
Tuesday: 11:00 AM - 8:00 PM
Wednesday: 11:00 AM - 8:00 PM
Thursday: 11:00 AM - 8:00 PM
Friday: 11:00 AM - 8:00 PM
Saturday: 11:00 AM - 8:00 PM
Sunday: 12:00 PM - 6:00 PM
Monday: 11:00 AM - 8:00 PM


Q How is Charlotte Russe rated?

A Charlotte Russe has a 3.6 Star Rating from 42 reviewers.

Ratings and Reviews
Charlotte Russe

Overall Rating

Overall Rating
( 42 Reviews )
17
10
4
2
9
Write a Review

Jena Thorp on Google

image Love their deals on jeans and sweats, and the quality is great for the price.

Business Response on Google Feb 22nd, 2024
Thanks so much for supporting us with a five-star review. Hope to see you again!

Haylee Lauer on Google

image I like the stores clothes but cleanliness of the store is a 0/10 it's absolutely disgusting in there. And the workers simply do not care, I had to wait till they were done talking to ask for a dressing room then one of them interrupted me and told me they were open then went back to their conversation. I do not want to go back there.

Business Response on Google Oct 10th, 2023
Thank you for your review. We are sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. We have forwarded it to the District Manager to review with their team.

Baby trons mami on Google

image Store was sloppy. Mesy and staff was rude as soon as me and my friends walked in the staff was cussing and had no manners what so ever its ghetto.And the clothes i seen had a few stains and there was a smushed bug on the floor This place should not belong in a mall it is like a thrift shop. This is nasty and the staff is so snotty and cant have any respect for shoppers when they are shopping they are being loud and inappropriate They need new staff ASAP!!

Business Response on Google Sep 2nd, 2023
Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better

suzie Khalaf on Google

image

Business Response on Google Aug 30th, 2022
So happy that you had a 5-Star experience! Your review means a lot to us. Thank you for choosing our store

Tracy Fernandez on Google

image The customer service in this store is very bad ..my daughter and I were not greeted upon entry as we were shopping we were never asked if we needed help ....my daughter found a pair of jeans she wanted to buy and asked for a fitting room and the manager of the store said that the store was closed and she couldn't get into the fitting rooms we had 10 minutes left . The store was still open I asked if she could try them on we had 10 minutes left before the store closed .the manager had a really bad attitude and said we are closed but I guess .I said forget it we are not spending are money here and she told us we could leave her store and get out. Very very rude manager if you don't want this store to close I would get rid of the store manager at this location. As she does not know how to talk to customers at all

Business Response on Google Apr 1st, 2023
Sorry to hear that your shopping experience was not up to our usual standards.  Please accept our apologies and know that your concerns will be addressed . Please feel free to contact us at 1-866-717-7008 or email us at email [email protected].

Load More Reviews

Overall Rating

Overall Rating
( 42 Reviews )
17
10
4
2
9

Write a Review

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